Hotel Suryanelli

« Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this! »

« Very nice hotel. Great staff, super kind. Not much around so it was quiet besides staff calling me twice asking me if I ordered food while I was trying to sleep. »

« This was a great place to stay with a nice compound with some wonderful views. The property was well maintained and kept very nice and clean. The staff was also very professional and extremely helpful although there were a few hiccups (will share below). Overall, this was a great place and we would choose this place again. Having said here are are some things that weren’t ideal. 1. It seemed that they had mopped the floors of the rooms using some disinfectants without following up by mopping...

« Clean room . Nice authentic breakfast »

« Séjour très agréable. Notre hôte a été d’une grande aide pour organiser nos visites et activités, s’adaptant à ce que nous souhaitions. Le restaurant est très bon et abordable. Tout s’est très bien passé. »

« Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. »

« La reservation mentionnait un paiement sur place J’ai du payer 50% d’avance avec frais bancaires J’ai été sollicité par de nombreux messages pour payer la totalité pendant mon voyage Par ailleurs : le service n’est pas à la hauteur il n’y a aucun lieu de repos en dehors du salon de réception »