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Avis sur The Knoll House

3.5 out of 5
The Knoll House
Ferry Road, Studland, Dorset, Swanage, England

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 399 avis sur 899." "
Note des voyageurs de 8 (Bien), d’après 342 avis sur 899." "
Note des voyageurs de 6 (Satisfaisant), d’après 102 avis sur 899." "
Note des voyageurs de 4 (Médiocre), d’après 41 avis sur 899." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 899." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simple convenient beautiful location
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Chloé

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Christine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful setting and conveniently situated for site seeing.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Richard

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room was too small. Clearly a single room they squeezed a double bed into
Séjour de 2 nuits en avril 2024

10/10 Excellent

Oliver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Although the fabric maybe a little jaded, the staff are wonderful and hardworking and the hotel is charming.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel has an old world charm and is full of character. The staff were very pleasant. We would definitely go back and stay longer.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Samuel, barre

Les points forts : Propreté et équipements
The refrigerator was going all night near my room. It was so loud it woke me up.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Natalya

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Utterly miserable staff and awful facilities . No internet and no plug sockets near beds. So expensive for such a poor hotel
Séjour de 1 nuit en mai 2024

8/10 Bien

Mrs Evelyn

Les points forts : Propreté et personnel et service
The plus about the hotel was the fab location overlooking distant sea, near to Knoll
Séjour de 2 nuits en avril 2024

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Juliette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is truly beautiful, so near the sea. Lovely for walks, perfect for everyone who loves the Dorset coast. The food is good and pleasantly served. Good staff. Pleasant, quiet room. Good ensuite facilities. The hotel building/decor is a bit tired generally but that didn't matter. We had a lovely, relaxing break.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Daniel, London

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vry family oriented property a feeling of home from home and the location near a national trust beach and property.
Séjour de 4 nuits en avril 2024

8/10 Bien

Mr William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an incredibly unique property with a lot to offer its customers. It sits in the most beautiful part of Dorset and offers fabulous walks direct from the hotel. We booked half board for a family of 5 (2 adults & 3 children) inc a dog. We booked the 3 bedroom suite which had a shower room and a bathroom - perfect! On arrival, we learnt that the half board was for 2x adults ONLY! This was a surprise especially after we were told that the hotel simply credits your account with £27.50 per adult, so £55 each night of our stay. This is relatively convenient as a 2 course meal (minimum order when dining in the evening) is £27.50 from the set menu. However, booking HB simply ties you in to dining in this restaurant each night. This was particularly frustrating as my two elder children had to have at least the 2 course dinner, often opting for the 3 courses (£35pp) (hungry teens) and my younger child from the children’s set menu which consisted of 3 different meal choices (fish & chips, chicken goujons & pasta) non of which came with vegetables. Extra greens were £5 and on the night we asked, the greens were peas! We politely declined. On a more positive note, the adult set menu did change each evening and the food was always very nice but sometimes substituted with an item similar to the suggested item on the menu - tomatoes on the vine, substituted for sliced tomatoes when we ordered 2 starters of buffalo mozzarella cheese. Book B&B but do try the restaurant.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyable
Séjour de 2 nuits en avril 2024

8/10 Bien

Neil

Les points forts : Personnel et service
4*
Séjour de 1 nuit en avril 2024

10/10 Excellent

Leonard

Séjour de 1 nuit en avril 2024

10/10 Excellent

Nick

Lovely
Séjour de 1 nuit en avril 2024

8/10 Bien

Lorne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Staff were friendly. Food was good. Good location. Room had a great view of the sea. Walking distance to beach and the Bankes Arms for drinks and excellent pub grub. Excellent bus service either to Swanage or Bournemouth and Sandbanks. The ferry service was a brilliant experience and was a quick crossing. However, the property requires some TLC maintenance on the outside and maybe a make over on the inside. Nice break for a long weekend.
Séjour de 4 nuits en mars 2024

8/10 Bien

Shelaigh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The property is very interesting from a historical perspective as it was once a family home. The food is excellent, however they need to offer alternative milk.
Séjour de 2 nuits en mars 2024

8/10 Bien

Fran

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warm and cosy.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Fiona

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel combines an traditional feel with modern and efficient service.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Bradley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing
Séjour de 3 nuits en mars 2024

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quirky Art Deco feel hotel, older patronage, staff friendly room was clean, although floorboard squeaky breakfast and evening meals were good. We would return as our type of place 👍
Séjour de 4 nuits en mars 2024

10/10 Excellent

Lynn

Séjour de 3 nuits en mars 2024

10/10 Excellent

Linda

Séjour de 1 nuit en février 2024

8/10 Bien

Alison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Knoll house has a charming, dated but also incredibly relaxed atmosphere. Great check in. Very helpful receptionist. Our room was,as promised, had a beautiful sea view. The room was spotless. We will definitely be re-visiting the hotel.
Séjour de 1 nuit en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

8/10 Bien

Steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was interesting and quaint. I can see why people like staying here. Accommodation was good, breakfast was first class, and the staff were excellent in the restaurant. One slight observation - the receptionist could have been more attentive to people waiting at the reception desk. Would stay again and recommend S.Winder
Séjour de 1 nuit en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

6/10 Satisfaisant

kate

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Out dated hotel. Swimming pool looking unhygienic so did not go in
Séjour de 2 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We try our best to improve and every comment is taken on board. We hope you can visit us again to see our efforts put on this improvement.Kind regards,The Knoll House Hotel team.

8/10 Bien

Richard

Voyage en couple
Nice old fashioned hotel. Room ok wobbly small table and t.v was very very small.
Séjour de 2 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

8/10 Bien

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable stay at the seaside
Enjoyable stay staff very friendly & helpful excellent location good breakfast with fantastic view of sea . Some tired facilities with noisy plumbing .cosy bar
Séjour de 2 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

6/10 Satisfaisant

Robert

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

8/10 Bien

Diana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Home from home. Staff professional. Really comfortable and great to see some many guests, using the sitting room, library area etc
Séjour de 1 nuit en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location. Rooms perfectly comfortable even if the outside looks a bit run down. Food excellent, staff very helpful and cheerful
Séjour de 2 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

8/10 Bien

Alison

Séjour de 1 nuit en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

8/10 Bien

Shirley

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Fantastic view
Comfy hotel in a great position. Easy access to a fab NT beach. Rooms clean and bright.
Séjour de 1 nuit en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

10/10 Excellent

Stanley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Homely and Full of Character
If you wish to avoid the usual sterile and corporate hotel chains, Knoll House hotel might fit the bill. Full of character with plenty of comfortable lounge rooms, a library, bar and open fire, Knoll House offers real homely comforts. A slight downside for non dog owners is the hotel’s welcoming approach to dogs which encourages many to bring their family pouches, as a consequence, there is much talk of dogs to be heard about the place. Food was good and service excellent, we really enjoyed our stay.
Séjour de 2 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

10/10 Excellent

Chandrika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Old fashioned hotel with friendly service in an area of national trust area of outstanding beauty. Lovely walks in the surrounding area and so nice to see the sea from the hotel
Séjour de 2 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

10/10 Excellent

Becky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 2 nuits en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

10/10 Excellent

Sheila

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff,lovely room, excellent food.
Séjour de 1 nuit en février 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

6/10 Satisfaisant

Shaun

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

10/10 Excellent

Vanessa

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stay here a lot, we love it it’s quirky and in a fantastic location, always have a wonderful time with our dog 👍🐾
Séjour de 1 nuit en janvier 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

6/10 Satisfaisant

Malgorzata

Voyage en famille
Hotel needs updating, we stay only for one night and that was alright but definitely I wouldn’t stay there for longer. Staff at the reception was lovely but young staff at the restaurant needed to pay attention to the way they present themselves for breakfast ( they uniform was not up to the standards, shirts was grey and not iron)also when I mentioned discreet to one young lady who was serving breakfast that they have rooted apple there instead of removing straight away she walks away with like smiley on her face , a bit unprofessional. If you talk about facility in the swimming and spa …well is very old and needs good cleaning and renovations, jacuzzi was not working and pool was very cold also people was taking babies to the jacuzzi! Room was alright, tv a bit too small for the size of the room. Would I stay there again? No
Séjour de 1 nuit en janvier 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We try our best to improve and every comment is taken on board. We hope you can visit us again to see our efforts put on this improvement.Kind regards,The Knoll House Hotel team.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff always friendly and helpful. Dinner and breakfast were lovely. Beautiful hotel, old world charm. Great location.
Séjour de 2 nuits en janvier 2024
Réponse de The Knoll House Hotel team. le 14 mars 2024
Dear guest.Thank you for your feedback! We hope to see you again soon!Kind regards,The Knoll House Hotel team.

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, confort de la chambre
Lovely location
Superb location for The peninsula, the coast, Swanage, and a short hop to Bournemouth etc. Good breakfast and evening meal too.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

harriet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Glenn

Séjour de 1 nuit en décembre 2023