2/10 Horrible
Priscilla M.
3 mars 2025
Les points faibles : Propreté
HORRIBLE STAY and EXPERIENCE
My group and I arrived at Deep Creek on Friday, February 14, 2025. From the moment we arrived at Field of Gold, we were hit with disappointment after disappointment. Immediately upon entering the front door of Field of Gold, it was impossible to not notice the dirty un-mopped floors, stained walls with food and drink, cobwebs hanging from the ceiling and in the corners, stains and dust on the television screen, hair and stains dripping from the fireplace mantle, walls, dirty kitchen countertops, dirty kitchen linen left in the drawers, dust covered vents, food splattered and dirty dining room table, and dust everywhere. The house was totally unclean and unkept. We had to call for housekeeping. When the housekeeper arrived and we pointed out things to her, all she kept saying was that it was her fault and she was sorry for not doing her job properly. The master bedroom bathroom suite has a major leak coming from the ceiling light fixture. We could literally see water standing in the light fixture and dripping all over the bathroom floor. Two separate occasions maintenance was called to address this situation and both times left with no immediate resolution, but to leave water dripping all over the bathroom floor. The hot tub has been out of service for quite some time but they continue to advertise that the property has a hot tub. The dining room chairs are not the ones advertised in the pictures, instead the chairs are hard kid size and very uncomfortable.
Priscilla M.
Séjour de 3 nuits en février 2025