Erin our host was very communicative, happy to help with recommendations on activities, attentive and responded very quickly. She went above and beyond to make sure I was comfortable because the bed was more firm than I am used to and she was very understanding and found a foam mattress pad to make it more comfortable for me. We loved the pool and outdoor kid area- it was very kid friendly. There is a kitty who manages the yard and is so sweet and we loved seeing her lounge around the yard. She keeps her distance for the most part but she will chill in the next pool chair over and take a nap while you’re laying out. The home is the perfect distance away from the business of tamarindo but close enough that you can drive into town if you want to grab dinner or see the beach. We did lock ourselves out because the doors are different in Costa Rica but we were able to get in quickly and the address on the main page is not the true address of the home. You will find the true address in the check in instructions (which I never found in my email) I mentioned these to Erin and she was actively working on making those things more clear for future guests while we were there. She was working on making it so that you can see them in the app and also email because the emails can go to junk mail.