Hôtel près de Tea Gardens, Devikolam, Devikolam

« Peaceful, relaxing, charming. »

« The Hotel deserves 5 stars coz of location, cleanliness, delicious freshly prepared food from their kitchen, and friendly staff who are also very accommodating. However, guests are inconvenienced due to 1) no desk in room. I was told by reception that desks are available in superior rooms and not in basic rooms. I checked hotel’s website and don’t see any mention of desks in superior/ other rooms or any photos showing desk in room?? 2) Electrical outlets locations are poorly located in relation...

« Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. »

« The staff is very rude and unfriendly. The rooms are very different as to what is shown in the poctures. Restaurant kitchen is not clean. Team memebers from Happy Hub were good. »

« Les photos que ont été prises il y a plusieurs années. L’état des chambres est sale, endroit sale et le manager manque beaucoup de cordialité. »

« The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

« The good - the room size is huge, the staff at the restaurant were very courteous and provided service with a smile. Please ensure to ask room on higher floors. From start the experience wasn't good. Whlist making the booking we opted for breakfast and dinner included in our tariff. However, when checking in we were told to pay an additional rs 7000 for 4A and 1c »

« Situation idyllique!! Hotel "rustique", chambres idem. Cuisine assez banale. Gentillesse du personnel. Qualité/prix moyen »

« It was amazing, we got a room with excellent view. The staff were very nice and the manager was also very friendly. They even gave medicine for one of my friend who was ill. Overall loved the stay and the staff . »

« La chambre etait propre. c'est une salle de bain à l'indienne (pas de bac à douche), donc une fois que vous avez pris votre douche il y a de l'eau partout (mais c'est souvent comme ca en inde). L'eau chaude est disponible de 18h30 à 10h30. Il n'y a pas de salle à manger mais un room service pour le petit dejeuner et le diner si vous le souhaitez. La nourriture est tres bonne. Il y a souvent des micro coupures de courant (1 min max) mais c'est le cas partout dans Munnar. L'hotel est situé en...

« The place did not justify the price, I felt it was overpriced for a 3 star place »

« Hôtel avec une belle vue mais vieillissant dans son architecture, ses installations et son mobilier. Petit déjeuné et soins du spa corrects. Piscine agréable avec une belle vue également. »

« The day we went, we saw the sheets had been changed months ago. They were not fresh. Bathroom had a leaky faucet. Tv and room phone were not working. Above all the room was nothing like the pictures. Looks like they took the pictures when the hotel was new. It looks 50 years older now. »