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Bewertungen von Holiday Inn Telford - Ironbridge, an IHG Hotel

3 out of 5
Holiday Inn Telford - Ironbridge, an IHG Hotel
Telford International Centre, St. Quentin Gate, Telford, England

Bewertungen

8.8

Hervorragend

435 von insgesamt 795 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
274 von insgesamt 795 Gästebewertungen haben eine Bewertung von 8 - Gut" "
57 von insgesamt 795 Gästebewertungen haben eine Bewertung von 6 - Okay" "
19 von insgesamt 795 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 795 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

9.2/10

Personal & Service

9.2/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel
Wir waren nur für eine Nacht im Hotel, da wir auf der Durchreise waren. Service, Zimmer und Frühstück sehr gut.

10/10 – Hervorragend

Anderl, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Aufenthalt in einem tollen Hotel
Leider konnten wir nur eine Nacht bleiben. Das Hotel ist gut ausgestattet und hat eine seh guten Hotelpool. Auch sonst war alles bestens.

10/10 – Hervorragend

Chris, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Hotel
Das Zimmer kostete 260 Franken (Dienstag + Mittwoch für 2 Erwachsene und 2 Kinder) inkl. sehr gutem Morgenessen. Musste das Raucherzimmer buchen das ich noch etwas sparen konnte. Das Hotel ist gleich neben dem Einkaufscenter, und nahe der Industrie Area. Absolut weiter zu empfelen
Antwort von Lis am 27. Sept. 2014
Vielen Dank für Ihre freundlichen Worte, und ich hoffe, dass Sie wieder zu kommen und bald wieder! Lis Frost, Guest Relations Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr freundliches Personal. Morgenbuffet war sehr reichhaltig. Abendessen im Restaurant des Hotels schmeckte ausgezeichnet und die Teller wurden sehr schön präsentiert.

8/10 – Gut

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to road system but unaffected by traffic noise. Free parking. Reception friendly and efficient. Lifts available. My room had 2 double beds which made the room seem cramped. The bed I used was comfortable. Ensuite bath with an over shower. I had to fix the shower curtain back on the track to avoid soaking the floor. Food good quality and reasonably priced.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Cuong

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We went to Holiday Inn Ironbridge for our daughters gymmastics competition and arrived very late after being on the road for 7 hours but staff were very welcoming on our arrival and we were in our room very quickly. The family suite was very spacious, clean, warm and very welcoming. Despite sleeping late, and waking up relatively early we felt very refreshed with the comfortable beds and pillows. Breakfast next morning was fantastic with a good choice of hot and cold food and drinks and the restaurant decor with a fireplace in the middle made the restaurant feel very upmarket. Again, couldn't fault the serving staff. We will definitely be back there next year when the gymnastic comp comes round again. We will try and go early next time as there was a nice pool, jacuzzi and gym available as well as a bar and lounge area. Thanks for a great stay Holiday Inn Ironbridge!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lis Frost am 30. März 2024
Dear CuongThank you very much for taking time to share this lovely feedback, we really appreciate it and hope to see you again next year.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Marion

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very helpful, safe environment, hotel was clean and the pool is great.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Overall very good. Good is excellent and amenities are a bonus. Hire rooms need decor update. Old fashioned shower unit for example
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Simon a

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great night super. Stay
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

jonathan

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Tracey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Danny

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Business trip to Telford
Plenty of parking. Check in team were great. Room was clean and comfortable. Had dinner and brrakfast and both were good. Checkout was quick and easy.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Jonathon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Free Beer
Easy, clean and a great breakfast
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lis Frost am 16. Jan. 2024
Dear Jonathon, thank you so much for taking time to review your stay with us. I was glad to read you enjoyed your stay, i will certainly pass on your feedback.

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sam am 8. Jan. 2024
Dear Karen, thank you for taking the time to post your lovely review. I will be sure to share with the team.Look forward to welcoming you back soon,Kind regardsSamRooms Divsion Manager

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean very pleasant staff food very good and well priced overall very good stay
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lis Frost am 16. Dez. 2023
Thank you Andrew for giving us a perfect score. Its greatly appreciated.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

DAVID

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Lis Frost am 16. Dez. 2023
Dear DAVIDThank you very much for giving us the perfect 10 - we appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Gut

Giovanni

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Lis Frost am 16. Dez. 2023
Dear GiovanniThank you for taking time to leave a score after your recent stay, we hope to welcome you back in the future.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 – Okay

Kia

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Lis Frost am 10. Okt. 2023
Dear KiaThank you for scoring your recent stay with us. It looks like it wasn't 100% which I'm sorry to see - if I can be of assistance then do get in touch.Kind regardsLis FrostGroup Hotels Guest Relations Manager

4/10 – Schlecht

Alison

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
No sleep, bad bed & awful shower
Allocated room at front of hotel only to be kept awake until 330am by people smoking and drinking. The shower was beyond pathetic in pressure and the bed wasn’t even made well, badly fitting sheets. Coffee machine broken so nothing to ease the La k of sleep and bad shower! Won’t be returning. Only good thing about the hotel was food and staff in the restaurant.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lis Frost am 4. Okt. 2023
Dear AlisonThank you for your feedback, I'm sorry to learn of your disappointing stay and wish we had had an opportunity to help you at the time. Should you be staying with us again, never hesitate to speak to our 24 hour reception team who will be happy to assist you.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Shaun

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Lis Frost am 22. Sept. 2023
Dear ShaunThank you for scoring us the perfect 10.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Gut

Donald

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good location, good and facilities
Quite easy to locate and park. Close enough to walk up to the shops and bars. Hotel staff helpful and the room was good, with two large comfortable double beds. Leisure facilities looked good and even had swimming lesson slots. Public areas were good, but one area was under repair after what appeared to be water damage. Nice outside sitting area, surrounded by trees and had a nice water feature trickling away. Breakfast was very nice - nice surroundings, good selection and good quality food.
Aufenthalt von 1 Nacht im September 2023
Antwort von Lis Frost am 19. Sept. 2023
Dear DonaldThank you very much indeed for your constructive and useful feedback. We really appreciate it.I do apologise for the area that was cordoned off due to a roof leak. I'm sorry for the poor impression it gave, we hope to have this fixed as soon as possible.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 – Okay

t

Aufenthalt von 1 Nacht im September 2023
Antwort von Lis Frost am 6. Sept. 2023
Dear tThank you for scoring your recent stay with us. I hope that on your next visit we might be able to achieve a higher score!Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Carly

Aufenthalt von 1 Nacht im August 2023
Antwort von Lis Frost am 28. Aug. 2023
Thank you Carly for awarding us full marks.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Tracey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Lis Frost am 28. Aug. 2023
Thank you Tracey for giving us top marks.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Jamie

Aufenthalt von 1 Nacht im August 2023
Antwort von Lis Frost am 19. Sept. 2023
Thank you for scoring the perfect 5 out of 5 Jamie, its greatly appreciated.Kind regardsLis FrostGroup Hotels Guest Relations Manager

4/10 – Schlecht

Caroline

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The whole place is a little old and needs some TLC and updating
Aufenthalt von 3 Nächten im August 2023
Antwort von Lis Frost am 16. Aug. 2023
Dear CarolineThank you for taking time to share feedback. I'm sorry you were disappointed with your stay. The hotel does have a rolling refurbishment programme and we are around two thirds of the way through our 150 bedrooms! Next time you stay, why not ask to have a refurbished room? I hope to see you again soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Aidan

Aufenthalt von 1 Nacht im August 2023
Antwort von Reception Team am 7. Aug. 2023
Thankyou for your review. We are glad you enjoyed your stay

8/10 – Gut

R

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great weekend away with the wife
Great hotel with friendly staff. Great pool. Little odd how they had separate saunas for male and female so couldn't go in with my wife Rooms were spacious and fully functional. Bed was a little on the hard side for us but not to the point they were uncomfortable. My only negative about the rooms were the doors that slammed closed with a thud and at 2am and 3am in the morning that's quite annoying Breakfast was plentiful. The quality of the food was good, unfortunately although the plates were hot the food was only luke warm.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Lis Frost am 4. Juli 2023
Dear RThank you for taking time to tell us about your recent stay.Regarding the slamming doors in your area, I'm sorry you were disturbed. Unfortunately I can't identify who you are, to be able to check that area - we have only just completed a "door slam" audit so I'm surprised we are still getting this issue.Do get in touch if you would like to talk to me.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Gut

julie

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Reception Team am 11. Juli 2023
Thank you for your review. We are happy that you enjoyed your stay and look forward to you staying in the future.

10/10 – Hervorragend

Meg

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Reception Team am 11. Juli 2023
Thank you for your review. We are happy that you enjoyed your stay and look forward to you staying in the future.

4/10 – Schlecht

Cherry

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lis Frost am 26. Juni 2023
Dear CherryThank you for taking time to share feedback, though I can see that you did not enjoy some elements of your stay. I wonder what went wrong? We do appreciate constructive feedback, both positive and negative, so if I can assist in any way, please don't hesitate to get in touch.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 – Okay

Andrew

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Lis Frost am 22. Juni 2023
Dear AndrewThank you for taking time to share feedback, though I'm saddened to see that you did not score too highly. Is there anything we could have done to improve this? Do let us know next time you stay. Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Gut

hilary

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, comfy bed, helpful staff and a pool!
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Reception Team am 11. Juli 2023
Thank you for your review. We are happy that you enjoyed your stay and look forward to you staying in the future.

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Reception Team am 11. Juli 2023
Thank you for your review. We are happy that you enjoyed your stay and look forward to you staying in the future.

10/10 – Hervorragend

Sarah

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Reception Team am 11. Juli 2023
Thank you for your review. We are happy that you enjoyed your stay and look forward to you staying in the future.

6/10 – Okay

mark

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I found it over priced shower has little pressure and no house cleaning unless you ask. For the price I would expect at a min someone come and make the bed
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Lis Frost am 8. Juni 2023
Dear markThank you for taking time to share feedback after your recent stay. I can't see when you stayed, but room rates are dynamic and do fluctuate up and down according to business levels, rather like airlines. Servicing of the room is something that can be requested at reception, but is not done automatically at present. I'm sorry for any inconvenience or disappointment caused.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Frederic, Maidenhead

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The staff was very friendly and SO accommodating with our big dog. We had a wonderful stay, so did our dog, with a very big park just next to the hotel it was brilliant. Definitely recommended.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lis Frost am 3. Juni 2023
Dear FredericThank you for taking time to leave feedback after you stayed recently. We loved seeing your dog every day! Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Lisa

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Reception Team am 11. Juli 2023
Thank you for your review. We are happy that you enjoyed your stay and look forward to you staying in the future.

10/10 – Hervorragend

Maryam

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed over night as we were attending a wedding in Telford. The service and ambiance in the hotel was great. I’d definitely return!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Lis Frost am 3. Juni 2023
Dear MaryamThank you very much for choosing to stay with us as part of your wedding plans. We appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Too hot in room
Air conditioning set to 18 degrees which made the room very uncomfortable on a hot day. We purposely booked this hotel for the air conditioning as I get very hot & on previous stays it was much cooler, but it appears to be a new system. This would put me off staying again!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Lis Frost am 31. Mai 2023
Thank you for your feedback, its hard for me to investigate as I don't know in which room you stayed. Our air con units do have remote control allowing them to be adjusted up or down. I hope you would give us another opportunity by staying again and, if you do, never hesitate to call the front desk team if you are struggling to operate any of the equipment, no matter what time of day or night, so they can assist you.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Gut

steven

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A little very hotel with friendly staff ideal for the conference I attended in many ways
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Lis Frost am 31. Mai 2023
Thank you Steven for your feedback, its greatly appreciated.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Gut

lesley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Stay
Fantastic on every level, best staff of any Holiday Inn. Only thing I could fault the stay on is the size of the TV's in the room, they are absolutely tiny.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Lis Frost am 18. Mai 2023
Dear lesleyThank you for your feedback and I'm so pleased the team looked after you well.The TV size is to the standard required, however next time you stay why not reserve an executive room where the screen size is larger?Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Louise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Reception Team am 11. Juli 2023
Thank you for your review. We are happy that you enjoyed your stay and look forward to you staying in the future.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Convention stay
Great comfy bed and easy access to the convention centre next door. Rooms could do with a bit of renovating. Upgrading the TVs etc The pool is small but great for a quick swim. The gym is compact, a few treadmills, rowing machines. It’s great for free weights but could do with a bigger space and more cardio machines
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Lis Frost am 18. Mai 2023
Thank you for your feedback, we really appreciate it.I'm glad that you enjoyed all the facilities and hope to welcome you back in the future.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Denise

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Reception Team am 11. Juli 2023
Thank you for your review. We are happy that you enjoyed your stay and look forward to you staying in the future.

10/10 – Hervorragend

M A

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
all good and looked after well
Aufenthalt von 2 Nächten im April 2023
Antwort von Lis Frost am 28. Apr. 2023
Dear M AThank you very much for your feedback which is greatly appreciated.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Gut

neil

Aufenthalt von 2 Nächten im April 2023
Antwort von Lis Frost am 28. Apr. 2023
Thank you Neil for scoring us 8 out of 10.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Hervorragend

Ian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed for 3 nights. Staff are always friendly, room was comfortable and the breakfast sets you up for the day. Only thing I would suggest is the gym opens at 7am. Could do with opening a little earlier so people can get a work out in, their breakfast, and out the door to work.
Aufenthalt von 3 Nächten im April 2023
Antwort von Lis Frost am 18. Apr. 2023
Dear IanThank you for your constructive feedback. At present the leisure club facilities as a whole open at 7.00am, once everything is operational and tested by the team. I have passed on your suggestion to the leisure club manager for consideration though.Kind regardsLis FrostGroup Hotels Guest Relations Manager

2/10 – Ungenügend

John

Aufenthalt von 1 Nacht im April 2023
Antwort von Lis Frost am 18. Apr. 2023
Dear John, I'm very sad to note the score after your recent stay with us. I don't have any feedback from the team concerning your particular stay or reservation so its hard for me to investigate what could have gone wrong. I can only apologise for falling short this time. If I can assist, please don't hesitate to get in touch with me directly.Kind regardsLis FrostGroup Hotels Guest Relations Manager