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Bewertungen von Bahia Principe Sunlight Tenerife - All Inclusive

4 out of 5
Bahia Principe Sunlight Tenerife - All Inclusive
IDAFE URB PLAYA PARAISO,S/N, Adeje, Canary Islands

Bewertungen

9.0

Wunderbar

66 von insgesamt 120 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
42 von insgesamt 120 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 120 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 120 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 120 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.4/10

Personal & Service

8.8/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Markus

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Bahia Principe Sunlight Tenerife am 9. Feb. 2024
Dear Markus, thank you very much for sharing your nice review after your visit. Your valuable feedback allow us to keep offering the best holiday experience to our guests. We look forward to welcoming you back. Kind regards, Mary Amoah Bahia Principe Sunlight Tenerife

4/10 – Schlecht

Rolf

Gut: Personal & Service
Essen war schlecht
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Aday Herrera am 30. Jan. 2024
Sehr geehrter Rolf,vielen Dank, dass Sie sich für die Bahia Principe Sunlight Tenerife entschieden haben.Wir möchten uns aufrichtig entschuldigen, nicht Ihre Erwartungen erfüllt hat. Wir arbeiten immer an uns besser zu werden und jedem Gast den Urlaub so angenehm.Wir würden uns denoch sehr freuen, Sie in Zukunft wieder in Bahia Principe Hotels & Resorts begrüssen zu dürfen und hoffen, dass Sie uns doch noch eine Chance geben.Ein herzlicher Gruß,Bahia Principe Sunlight Tenerife

8/10 – Gut

Seunghoo

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Bahia Principe Sunlight Tenerife am 27. Dez. 2023
Dear Seunghoo,Thank you for the feedback of your last holiday in our hotel and for consider us a great value. We are looking forward to welcome you again. Best regards, Bahia Principe Sunlight Tenerife

8/10 – Gut

Christoph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gutes Preis-Leistungsverhältnis. Sehr freundliches Personal, Service wirklich exzellent. Zimmer und Einrichtung etwas in die Jahre gekommen, aber sehr sauber. Zu wenige Liegen am Pool, aber Pool und Liegen des Schwesterhotels können mit genutzt werden. Minibar besteht nur aus einer großen Flasche Wasser und wird nicht immer aufgefüllt. Als Ausgangspunkt für Ausflüge sehr gut geeignet.
Aufenthalt von 6 Nächten im März 2023
Antwort von Aday Herrera am 4. Apr. 2023
Lieber Christoph,vielen Dank für Ihre detaillierte Bewertung nach Ihrem Urlaub in unserem hotel Bahia Principe Sunlight Tenerife.Es ist für uns immer hoch motivierend, tolles Feedback von zufriedenen Gästen zu bekommen und wir freuen uns wirklich sehr, dass Sie sich bei uns so wohl gefühlt haben und einen wunderschönen, ruhigen Aufenthalt genießen konnten.Ihre konstruktiven Kommentare haben wir bereits an die zuständigen Abteilungen weitergeleitet, um den besten Service zu garantieren.Wir möchten Ihnen nochmals unseren Dank für diesen liebenswürdigen Bericht über unser Hotel aussprechen und freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Aday HerreraBahia Principe Sunlight Tenerife

8/10 – Gut

Isabel

Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 10 Nächten im November 2022
Antwort von Aday Herrera am 7. März 2023
Liebe Isabel,vielen Dank, dass Sie sich für die Bahia Principe Sunlight Tenerife entschieden haben.Es ist für uns sehr wertvoll und erfreulich zu erfahren, dass Sie Ihren Aufenthalt mit uns genossen haben.Wir würden uns sehr freuen, Sie bald wieder bei uns begrüssen zu dürfen! Mit freundlichen Grüßen,Aday HerreraBahia Principe Sunlight Tenerife

8/10 – Gut

Henri

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
perfekte Lage, alle Mitarbeiter sehr nett, es wird alles immer sauber gehalten und gepflegt, man müsste bloss mal Handwerker einsestzen um paar Dinge wieder richtig Instand zusetzen, leider gibt es keine Minibar mehr. Im Whirlpool funktioniert die Heizung nicht mehr, somit ist das Wasser extrem kalt. Das Frühstückdbufett ist super
Aufenthalt von 8 Nächten im Januar 2022
Antwort von Aday Herrera am 8. Feb. 2022
Lieber Henri, Vielen Dank für Ihre detaillierte Bewertung nach Ihrem Urlaub in unserem hotel Bahia Principe Sunlight Tenerife. Es freut uns, dass Sie, insgesamt, eine positive Erfahrung gehabt haben. Bitte seien Sie versichert, dass wir jeden der angesprochenen Punkte, sowohl die positiven als auch die negativen, überprüfen werden, da wir wissen, wie wichtig es ist, auf das zu hören, was unsere Gäste zu sagen haben. Wir hoffen die Gelegenheit zu bekommen Sie in der Zukunft erneut begrüßen zu dürfen. Mit freundlichen Grüßen, Aday Herrera Bahia Principe Sunlight Tenerife

6/10 – Okay

Tea

Aufenthalt von 7 Nächten im Mai 2024

8/10 – Gut

Zhenyu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von Bahia Principe Sunlight Tenerife am 16. Apr. 2024
Dear Zhenyu, we would like to thank you for your positive review. We look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Sunlight Tenerife

10/10 – Hervorragend

Víctor Ramón Lisón

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo genial, atención maravillosa
Aufenthalt von 6 Nächten im März 2024
Antwort von Bahia Principe Sunlight Tenerife am 6. Apr. 2024
Estimado Victor Ramon,muchas gracias por compartir sus cálidas impresiones en esta reseña sobre sus vacaciones.Nos alegramos mucho que haya disfrutado de su estancia con nosotros y que nuestro personal haya sido clave para ello.De nuevo, gracias por su visita y por su aportación, esperamos recibirle de nuevo.Saludos cordiales,Mary AmoahBahia Principe Sunlight Tenerife

6/10 – Okay

Kevin

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
App/ Wi-Fi really poor
Aufenthalt von 8 Nächten im März 2024
Antwort von Bahia Principe Sunlight Costa Adeje am 22. März 2024
Dear Kevin, we would like to thank you for your review and we hope you have enjoyed a pleasant stay. Regarding our app, we will take all your feedback on board to improve our serviced. We look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Sunlight Costa Adeje

6/10 – Okay

Brian

Mit dem Partner gereist
Gut: Personal & Service
Overall not bad hotel in very large complex, perhaps a little more downmarket than expected
Aufenthalt von 11 Nächten im März 2024
Antwort von Bahia Principe Sunlight Tenerife am 18. März 2024
Dear Brian, thank you for your positive review. On the other hand, we will take note of your comments in order to improve our services. We look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Sunlight Tenerife

10/10 – Hervorragend

Hywel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Tetiana Hyliuk am 5. März 2024
Dear Hywel,Thank you for choosing Bahia Principe Sunlight Tenerife for your holiday! We thank you very much for your excellent value.We look forward to welcoming you again. Best regards, Tetiana HyliukBahia Principe Sunlight Tenerife

8/10 – Gut

Alison

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel set in beautiful grounds and there are areas that make for great walking Room somewhat dated but bed was nice and comfy and black out blinds made for a decent nights sleep Great choice of food and buffet and snack bar Staff extremely friendly and helpful
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Tetiana Hyliuk am 27. Feb. 2024
Dear Alison, First of all we would like to thank you on behalf of the whole team for being a loyal customer with our hotel Bahia Principe Sunlight Tenerife.It is a great pleasure for us to have you as a guest in our facilities and to provide high standards of the services. We are delighted that you had a very satisfactory stay. We will inform all our staff of your comments, which will definitely encourage them to continue to offer the best quality service to our guests.We look forward to welcoming you again in the future. Thanking you for your time and remaining at your disposal, we send you our best regards.Tetiana HyliukBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Louise

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 21 Nächten im Januar 2024
Antwort von Tetiana Hyliuk am 27. Feb. 2024
Dear Louise,Thank you for your comments. We are glad to hear that you enjoyed your stay. We look forward to welcoming you again at Bahia Principe Sunlight Tenerife.We would like to take this opportunity to send you our best regards.Tetiana HyliukBahia Principe Sunlight Tenerife

8/10 – Gut

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Firstly can I say how good all the staff were. The hotel itself is a bit tired as I believe its around 25 years old. We booked a standard room which was out the back looking onto the main hotel block. We asked if there was any possibility of changing the room to give us a sea view. We where told we could upgrade to a room with a seaview for 140.00 euros for the week , which we reluctantly paid as we didn't want to stay in basically a shed.The location was a little bit isolated , but you can get a taxi or the bus if you want to go into Adeje or Playa.. If you don't like stairs, then you may struggle.Food was good and the gardens and walk ways well kept.If you like staying in a complex and not going to far, then this is a great holiday destination .
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Bahia Principe Sunlight Tenerife am 13. Feb. 2024
Dear Mary,Thank you very much for your valuable feedback and for your lovely words regarding our staff. It is very important for us making your stay more pleasant.Although, we wil pass your comments to the departments involved in order to provide our guests a more comfortable stay.Looking forward to welcome you back soon at Bahia Principe Sunlight Tenerife.Best regards,Mary AmoahBahia Principe Sunlight Tenerife

10/10 – Hervorragend

JEAN

Aufenthalt von 9 Nächten im Januar 2024
Antwort von Bahia Principe Sunlight Tenerife am 13. Feb. 2024
Dear Jean,Thank you very much for sharing your positive review and for consider us a great value.Looking forward to welcome you back soon at Bahia Principe Sunlight Tenerife.Best regards,Bahia Principe Sunlight Tenerife

10/10 – Hervorragend

Peter

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A touch of class from the past!
Initially had a problem, they do not do twin single beds despite me booking them. Problem solved, the sofa bed was promptly made up! Had an excellent 10 days there, food was good and varied enough to cater for anyone. The staff were cheerful and good at what they did! Décor a little dated but for me this added a little of the atmosphere that would have existed when it was first opened, Would recomend any time out of school hols!
Aufenthalt von 11 Nächten im Januar 2024
Antwort von Bahia Principe Sunlight Tenerife am 9. Feb. 2024
Dear Peter, thank you for your kinds words and for highlighting food service and staff. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Sunlight Tenerife

10/10 – Hervorragend

Penelope

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff were very friendly and helpful. Great range of dining options and clean environment. Had a lovely stay, thank you 😊
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Bahia Principe Sunlight Tenerife am 9. Feb. 2024
Dear Penelope, we would like to thank you for your fantastic review and special mention to our food service and staff. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Sunlight Tenerife

8/10 – Gut

Brock

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible food but everything else was good. Definitely a much older and relaxed crowd so don’t expect to pickup any young birds.
Aufenthalt von 8 Nächten im Januar 2024
Antwort von Bahia Principe Sunlight Tenerife am 9. Feb. 2024
Dear Brock, thank you very much for sharing your honest review after your visit. According to the food, we apologize if the gastronomic offer was not up to your expectations. We will pass your comments to the executive chef for supervision. Although, we would like to point out that we offer a wide menu and selection to satisfy our guests preferences. We hope to have the opportunity to welcome you back soon. Best regards, Mary Amoah Bahia Principe Sunlight Tenerife

10/10 – Hervorragend

Dipankar

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Aday Herrera am 2. Feb. 2024
Dear Dipankar,Thank you for sharing this lovely review about your holidays at Bahia Principe Sunlight Tenerife hotel.We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Scott

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Bahia Principe Sunlight Tenerife am 16. Jan. 2024
Dear Scott, we would like to thank you for your fantastic review.We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Sunlight Tenerife

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Bahia Principe Sunlight Tenerife am 16. Jan. 2024
Dear guest, we would like to thank you for your fantastic review.We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Sunlight Tenerife

10/10 – Hervorragend

Dave

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All the staff are so good and friendly and the hotel is spotless great facilities al round and the manager david was a great person to deal with had loads of time for us really appreciated his help.
Aufenthalt von 10 Nächten im Dezember 2023
Antwort von Aday Herrera am 10. Jan. 2024
Dear Dave,Thank you for sharing this lovely review about your holidays at Bahia Principe Sunlight Tenerife hotel.We appreciate very much your very motivating comments regarding our professional staff.It will be a pleasure to welcome you once again for another excellent experience at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Paul

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Aday Herrera am 10. Jan. 2024
Dear Paul,Thank you for trusting Bahia Principe Sunlight Tenerife hotel as your holiday destination and for your 5 star review.It will be a pleasure to welcome you once again for another excellent experience at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Simon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property with excellent staff.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Aday Herrera am 10. Jan. 2024
Dear Simon,Thank you for your visit to Bahia Principe Sunlight Tenerife hotel and for sharing your marvellous experience.We would like to express you our gratitude for your special mention on the excellence of the service provided by our attentive staff. We will pass them your comments because they are the real asset for this hotel.We will be more than glad to have another opportunity to welcome you at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

4/10 – Schlecht

Frankie

Hi there, the food made my son and myself sick. Once the pool was closed at 6pm there wasn't much to do at all. As the shows weren't on for long enough, I would like to get a refund on the all inclusive as it was terrible.
Antwort von Aday Herrera am 2. Jan. 2024
Dear Frankie,We regret that your stay wasn't up to your expectations. Health & safety of our guests is always our top priority.We should take in consideration that certain risks are involved when traveling to the tropics. There are various factors that may contribute to illness, such as climate, temperature variation, excessive sun exposure, personal reactions, among others.We kindly inform you that we offer at our hotel a complete entertainment program for both adults and children.Kind regards,Bahia Principe Sunlight Tenerife

8/10 – Gut

Sharon Brooks

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I have stayed at other Bahia Principe properties, so my expectations probably were too high. This location wasn’t as impressive as Bouganville in the Dominican Republic or Runaway Bay in Jamaica. Rooms and common areas were clean and the staff was very friendly. However, the lack of a coffee pot in the room as well as no room service was a definite disappointment. No ice machine or vending, so I had to go to the lobby/bar for a soda or a cup of tea, which I typically enjoy in my room or on the balcony. Bed was uncomfortable. Low and hard. Nice robes. Thin towels, no wash clothes. The restaurant food was fair. Very limited options, not much variety, except for Christmas. The holiday dinner was delicious. Doubt that I would stay there again.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Bahia Principe Sunlight Tenerife am 1. Jan. 2024
Dear Sharon,Thank you for the feedback of your last holiday in our hotel and for consider our food service, staff and cleaninless a great value. On the other hand, we will take all your comments on board to improve our service.Hoping to have the opportunity to welcome you back in Bahia Principe hotels & resorts,Best regards, Mary AmoahBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Miika

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Bahia Principe Sunlight Tenerife am 1. Jan. 2024
Dear Miika,Thank you for sharing your positive review regarding your last stay with us.We are looking forward to welcoming you soon.Best regards, Mary AmoahBahia Principe Sunlight Tenerife

8/10 – Gut

FENG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Familien hotell
Good food and service.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Bahia Principe Sunlight Tenerife am 1. Jan. 2024
Dear Feng,Thank you for sharing your nice review and for consider us a great value. We are looking forward to welcoming you soon and enjoying our hotel. Best regards, Mary AmoahBahia Principe Sunlight Tenerife

10/10 – Hervorragend

David

Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Bahia Principe Sunlight Tenerife am 27. Dez. 2023
Dear David,Thank you for the feedback of your last holiday in our hotel Bahia Principe Sunlight Tenerife and for consider us a great value. We are looking forward to welcome you again. Best regards, Bahia Principe Sunlight Tenerife

8/10 – Gut

Rubén

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Lo mejor: Cuando llegamos el trato fue excelente por parte de recepción ( Isabel y Domingo) Lo peor: La salida, baja posibilidad de dejar la habitación mas tarde y sin habitaciónes de cortesía.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Aday Herrera am 19. Dez. 2023
Estimado Rubén,muchas gracias por tomar parte de su tiempo en compartir sus impresiones tras visitar el hotel Bahia Principe Sunlight Tenerife.Nos alegra mucho saber que el servicio del hotel ha estado a la altura de sus expectativas.El hotel ofrece un servicio de late check out, no incluido, que no se puede reservar con antelación porque cada huésped debe consultar en el día de salida en nuestra recepción por la disponibilidad.Esperamos volver a recibirle pronto en Bahia Principe Hotels & Resorts. Atentamente,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Eva

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mi e’ piaciuto molto
Ottimo!
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Aday Herrera am 12. Dez. 2023
Gentile Eva,Grazie per aver scelto il nostro hotel Bahia Principe Sunlight Tenerife per le sue vacanze e per aver trovato il tempo di condividere i suoi commenti con noi.Siamo lieti di sapere che in generale ha disfruttato delle nostre strutture e della qualità dei nostri servizi. Sarebbe un piacere per noi vederla di nuovo in Bahia Principe Hotels & Resorts.Cordiali saluti,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Sven-Olof

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
All inclusive
A very good all inclusive hotel, large and lovely rooms. good with space by the pool. excellent pool bar with good food. good service in the restaurants. good opportunity to visit nearby areas.
Aufenthalt von 7 Nächten im November 2023
Antwort von Aday Herrera am 9. Dez. 2023
Dear Sven-Olof,Thank you for sharing this lovely review about your holidays at Bahia Principe Sunlight Tenerife hotel. We are very glad to know that you had an excellent holiday from the beginning to the end of your stay.The whole staff is hoping to welcome you again in the future and we do hope you will have another wonderful experience at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

8/10 – Gut

Jaana

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Mukava perhehotelli
Majoittuminen hotellissa sujui hyvin. Huone oli siisti ja sen siisteydestä huolehdittiin päivittäin. Uima-allas oli lämmitetty ja toimi loistavana viihdykkeenä tyttärelleni. Ravintolan ruoka oli kohtalaista eikä taso paljoakaan muuttunut erikseen varattavissa ravintoloissa (aasialainen ja meksikolainen). Vaihtoehtoja ravintoloissa oli runsaasti, joten jokainen löytää varmasti jotain sopivaa.
Aufenthalt von 5 Nächten im November 2023
Antwort von Aday Herrera am 4. Dez. 2023
Dear Jaana,Thank you for sharing this lovely review about your holidays at Bahia Principe Sunlight Tenerife hotel.We are very happy to read that it was an excellent experience, enjoying the sun, the spotless facilities and food options.We would be happy to welcome you back for another amazing holidays at Bahia Principe Sunlight Tenerife.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service very friendly staff
Aufenthalt von 5 Nächten im November 2023
Antwort von Bahia Principe Sunlight Tenerife am 28. Nov. 2023
Dear Michael, we would like to thank you for your fantastic review and special mention to our staff. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Sunlight Tenerife

10/10 – Hervorragend

Marcus

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 7 Nächten im November 2023
Antwort von Bahia Principe Sunlight Tenerife am 28. Nov. 2023
Dear Marcus, thank you for your positive review. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Sunlight Tenerife

8/10 – Gut

Jose Maria

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Personal excelente los alrededores y acceso oscuro poco señalizado
Aufenthalt von 6 Nächten im November 2023
Antwort von Bahia Principe Sunlight Tenerife am 28. Nov. 2023
Estimado Jose Maria, muchísimas gracias por compartir su valoración. Apreciamos que destaque nuestro personal, aspecto muy valorado por nuestros huéspedes. Por otro lado, tomaremos en cuenta sus comentarios para reforzar y mejorar nuestro servicio y señalización en instalaciones. Esperamos volver a recibirle nuevamente. Un cordial saludo, Mary Amoah. Bahia Principe Sunlight Tenerife

10/10 – Hervorragend

Johan

Mit dem Partner gereist
-
Aufenthalt von 10 Nächten im November 2023
Antwort von Aday Herrera am 21. Nov. 2023
Dear Johan,Thank you very much for your visit to our hotel and for giving us a perfect score.The whole team would be more than happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic holiday
Fantastic holiday, great food, service etc couldn't really fault it.
Aufenthalt von 7 Nächten im November 2023
Antwort von Aday Herrera am 20. Nov. 2023
Dear Mark,Thank you for sharing this lovely review about your holidays at Bahia Principe Sunlight Tenerife hotel.We would like to welcome you many more times at our hotel.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Debra

Aufenthalt von 7 Nächten im November 2023
Antwort von Aday Herrera am 11. Nov. 2023
Dear Debra,thank you very much for your visit to our fantastic Bahia Principe Sunlight Tenerife hotel. We are very proud for your perfect score, which indicates you loved your the experience.We hope to welcome you again for another amazing holidays at Bahia Principe Sunlight Tenerife hotel.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

8/10 – Gut

Paul

Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Aday Herrera am 31. Okt. 2023
Dear Paul,Thank you for your visit and for taking a moment to share your amazing score.We are looking forward to welcoming you again at Bahia Principe SunlightTenerife.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Catrions

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Aday Herrera am 17. Okt. 2023
Dear guest,Thank you for trusting Bahia Principe Sunlight Tenerife hotel as your holiday destination and for the perfect score.It will be a pleasure to welcome you once again for another excellent experience at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im September 2023
Antwort von Aday Herrera am 6. Okt. 2023
Dear guest,thank you very much for your reservation at Bahia Principe Sunlight Tenerife and for this score.We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

8/10 – Gut

Marta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im September 2023
Antwort von Aday Herrera am 27. Sept. 2023
Estimada Marta,muchas gracias por su visita a Bahia Principe Sunlight Tenerife y por su fabulosa puntuación.Esperamos que su estancia haya sido muy placentera y poder recibirla de nuevo en Tenerife.Un cordial saludo,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Angus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Hotel is in a quiet location but easily accessible for taxis and local buses. The Staff were very accommodating and helpful when needed. You can book 3 x a la carte restaurants, for the time you’re there. Do this on the app before you get there as you can do it on a stand alone computer. But the timings and slots go very fast. We didn’t get to the Mexican restaurant but the food at the Italian and Meat restaurant (twice), was outstanding. The food in the main restaurant was plentiful and a wide array of different types of food to cater for everyone. The freshly prepared omelettes at breakfast were amazing. The pool bar had a free standing beer, sangria, coffee, juice and water dispenser. Cakes, pastries and small sandwiches. You could also order a variety of hot snacks ranging from chicken nuggets, chicken, toasties and chips. Ice cream and fresh fruit also available.
Aufenthalt von 7 Nächten im September 2023
Antwort von Aday Herrera am 13. Sept. 2023
Dear Angus,Thank you for your visit to Bahia Principe Sunlight Tenerife hotel and for sharing your marvellous experience.It is always very encouraging to receive such an enthusiastic feedback from happy guests and we are very grateful for your kind recognition of the good work of our teams; they will be proud to have contributed to your thorough recommendation of our hotel.We hope to welcome you again for another amazing holidays at Bahia Principe Sunlight Tenerife hotel.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

8/10 – Gut

Juan Antonio

Aufenthalt von 7 Nächten im August 2023
Antwort von Aday Herrera am 8. Sept. 2023
Estimado Juan Antonio,muchas gracias por haber elegido el hotel Bahia Principe Sunlight Tenerife para sus vacaciones y por esta fabulosa puntuación.Esperamos tener la oportunidad de darle la bienvenida de nuevo pronto a Bahia Principe Sunlight Tenerife.Un cordial saludo,Aday HerreraBahia Principe Sunlight Tenerife

8/10 – Gut

Amir

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Positive except the rooms are a bit old.
Aufenthalt von 5 Nächten im August 2023
Antwort von Guest relations department am 21. Aug. 2023
Dear Amir,Thank you very much for sharing your opinion with us.Please be informed that we are going to share your recomendations to the hotel management as our customers always helps us to improve.We are looking forward to welcoming you again at Bahia Principe H&R.Kind regards,Juliana SandovalBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Ricky

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Awesome holiday for the kids, entertainment was superb, Jose teresa and co were awesome from start to finish, lots of activities water polo basket aqua zumba etc lots to do for them. Food for all inclusive was decent, lots of variety each night, property was super clean, lots of staff around each morning cleaning, and always a good morning very friendly. My only criticism is the sunbed situation each morning, peak season so most likely everywhere around is the same.overall superb Would definitely come back Thanks Bahlia Principe
Aufenthalt von 11 Nächten im Juli 2023
Antwort von Aday Herrera am 10. Aug. 2023
Dear Ricky,Thank you for trusting Bahia Principe Sunlight Tenerife hotel as your holiday destination and for sharing this review with us.We are very glad to know that you had an excellent holiday from the beginning to the end of your stay, enjoying the activities, the spotless facilities and the food offer.We take good note of your constructive comments which we will forward to the Heads of Departments involved for their information and revision. You can be sure that we value very much your opinion in order to improve our services and enhance our guests’ experience.We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Sunlight Tenerife

10/10 – Hervorragend

Roberta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Aday Herrera am 8. Aug. 2023
Estimada Roberta,muchas gracias por haber elegido el hotel Bahia Principe Sunlight Tenerife para disfrutar de sus vacaciones.Nos agrada mucho que los huéspedes tomen parte de su tiempo en valorar su estancia, y en este caso, atendiendo a su puntuación, ha sido inmejorable.Esperamos volver a tenerle de vuelta pronto en Bahia Principe Sunlight Tenerife.Un cordial saludo,Aday HerreraBahia Principe Sunlight Tenerife

6/10 – Okay

Laura

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
I would not book to stay here again. You have to be up by 7 in the morning to get a sun-bed as people are queuing, one morning one of the staff said to all the crowd 'are you ready' then everyone just ran for the sunbeds. They literally go within seconds. Also the hotel is dirty, not so bad around the pool area but the room was filthy. The food was good and some of the staff were friendly. Ifs a nice spot round the infinity pool. We had a junior suite, the tele and the jet bath didnt work. Took them a while to actually Fix it. I found the reception staff rude and unapproachable. The best think about it was the italian restaurant.
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Tetiana Hyliuk am 31. Juli 2023
Dear Laura,We are very sorry for any inconvenience experienced.We regret the hotel has not met your expectations in relation to the sunbeds issue. We would like to point out that we took a good note about the busy times with the sunbeds and we will make an improvement on this aspect.On the other hand, we are very surprised by your comments about our staff, as it is not usual for us to receive this type of feedback from our guests, otherwise we receive excellent comments about their kindness and attention.Finally, our maintenance team is always at our guests' disposal to solve any kind of service issue. We regret that we have not exceeded your expectations.It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts, and demonstrate our commitment to excellence.Kind regards,Tetiana Hyliuk