Fährterminal Hoek van Holland

There are some problems with the hotel. It’s in poor conditions, the mattress had red stains and the bed sheets were brown at the corners, the walls are dirty, and in general there is a lot of construction that needs to be finished. These things are tolerable, but then on our second night we found bed bugs on our bed sheets. The staff told us to contact the company to get a refund, but after sending emails and making phone calls, no one has answered us. So unfortunately I wouldn’t recommend this hotel. It wasn’t a comfortable stay and the customer support is really poor