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Avis sur Country Inn & Suites by Radisson, Tinley Park, IL

3 out of 5
Country Inn & Suites by Radisson, Tinley Park, IL
18315 South LaGrange Road, Tinley Park, IL

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 498 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 237 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 118 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 58 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 90 avis sur 1001." "

8,2/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

SIMON

Séjour de 1 nuit en mai 2023
Réponse de GM le 5 mai 2023
Thank you for your feedback . We look forward to serving you again in the near future.

4/10 Médiocre

Julian

Les points forts : Propreté et personnel et service
So load a ton of kids running around the floors we’re all wet from them having a pool party
Séjour de 1 nuit en mai 2024
Réponse de Management le 19 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Gasali

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were wonderful and the room was spacious.
Séjour de 4 nuits en mai 2024
Réponse de Management le 16 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Ashley

Great
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Satisfaisant

Noa

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et équipements
Checking in, staff great. The gentleman checking us in was very detailed and nice. The ladies serving the breakfast were extremely nice and always made sure the dinning room was clean and had enough food. The rooms were ok, our carpet had stains and a bit dusty, one of the closet door was completely torn down, just leaning against the other door on the inside. Our iron didn’t work at all, it ended up burning one of shirts. Our tub took forever for the water to drain. The second room we had, we found roaches and ants.
Séjour de 5 nuits en mai 2024
Réponse de Management le 13 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

antrinika

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the pretty lady at the front desk was great
Séjour de 1 nuit en mai 2024
Réponse de Management le 7 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Kaee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Management le 7 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love every bit of it
Séjour de 5 nuits en avril 2024
Réponse de Management le 7 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Cynthia

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Beds were clean and comfortable. Service people were helpful and friendly.
Séjour de 1 nuit en avril 2024
Réponse de Management le 3 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bien

Martina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great.
Séjour de 1 nuit en avril 2024
Réponse de Management le 3 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bien

Leigh

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Close to highway- good location!
Séjour de 2 nuits en avril 2024
Réponse de Management le 3 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

haden

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved it! Amazing hospitality and in a safe location for my children the breakfast was great and the indoor pool / all amenities were top of the line thank you all!
Séjour de 2 nuits en avril 2024
Réponse de Management le 2 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Silvia

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 5 nuits en avril 2024
Réponse de Management le 2 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

darealyannaaa

Séjour de 1 nuit en avril 2024
Réponse de Management le 19 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Pamela

Voyage en famille
Les points forts : Propreté et personnel et service
It was nice and clean
Séjour de 1 nuit en avril 2024
Réponse de Management le 2 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Chevella, Clarksville

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thankful for the wonderful staff at desk and in dinning area Ms Teneisha
Séjour de 2 nuits en avril 2024
Réponse de Management le 2 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Satisfaisant

Javier, Lockport

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my second time staying here. This time around floor upstairs was noisy. Seems someone has a heavy foot. Check in for some quiet time but this time it wasn't as quiet as the first time. I hope next time I could get a room in the third floor.
Séjour de 2 nuits en avril 2024
Réponse de Management le 2 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Kristin, Chicago

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NA
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was within walking and driving distances to restaurants, shopping, and activities. The pool and gym were clean and in working condition. The breakfast was excellent ( it would be nice to have turkey sausages).. The vending machines have many options and good prices.
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is a reasonable price. Stores and restaurants are within walking and driving distances. The property is clean. The pool and gym ( work out room) are clean and open to customers. The breakfast has many options. The food is good. The vending machines have many options, and are reasonably priced.
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bien

Charles

Séjour de 1 nuit en janvier 2024
Réponse de Management le 9 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bien

Melissa

Séjour de 2 nuits en avril 2024
Réponse de Management le 9 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Constantin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 Médiocre

jasmine

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
the room was super dirty, sheets had children’s hands on them, doors and walls were covered with hand prints of adults/children, there was red stuff all over the walls, and the people next door were so loud it was almost impossible to get any sleep but the staff were super helpful and the overall building was clean and very well put together
Séjour de 2 nuits en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean nice facility
Séjour de 2 nuits en avril 2024
Réponse de Management le 25 avr. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Satisfaisant

Janet

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We have stayed at this hotel probably 10 ten times over the years Just to unwind and get away. This stay was much different. We were greeted by Adomena who was fantastic. We had a suite with a seperate bedroom. The heat did not work in the bedroom. My husband could not get into the pool area with our key card. The micowave and refrigerator stopped working. Twice we were told someone would be up to look at it. So, we just made the other part of the room very warm to make up for the bedroom heat not working. Our room was right off the stairs and very noisy. There must have been some type of girls state tournament going on, due to the amount of teenage girls in the hotel. These girls were verbally and physcially fighting in the parking lot for at least an hour. I am not sure where the parents were, but finally the police came and they all had to leave the hotel. When checking out I reminded the clerk of all the things wrong in our room. There was no apology and no apology for all the noise from the fighting. I know it wasn't the hotels fault for the fighting but they could have apologized for it. Very disappointing visit. Will not visit again
Séjour de 2 nuits en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

richard

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Place was clean and quiet
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Javier, Lockport

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's one of the cleanest places I have ever stayed at. Love the clean rooms. Breakfast was good too. Quiet just what I and wife needed
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 Horrible

Sarah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Margaret

Séjour de 1 nuit en avril 2024
Réponse de Management le 9 mai 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 Horrible

ztx

Les points faibles : Propreté et personnel et service
For the first time I have been in a dirty hotel like that on my life
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great time
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

antrinika

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great service
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

6/10 Satisfaisant

Scott

Les points faibles : Infrastructures et conditions de l’hébergement
Could use better cleaning staff
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Raphael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was suitable but trash was under the Tv stand and tub drain was not clear flowing. Overall a great experience
Séjour de 3 nuits en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Damian

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff! My daughter enjoyed the pool and the waffle maker in breakfast time was a cool surprise!
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

8/10 Bien

Gregory

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very helpful and courteous. Our room was very comfortable. The bed was especially comfortable and it was nice to have a padded headboard. We definitely enjoyed the wide variety of options available in the breakfast room.
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Central, Chicago

Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Leslie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was absolutely amazing!!!!
Séjour de 1 nuit en mars 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Chip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great check in
Séjour de 1 nuit en mars 2024
Réponse de Management le 3 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Chevella, Clarksville

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to expressway and shopping mall
Séjour de 2 nuits en mars 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

6/10 Satisfaisant

Jeff

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I feel like staff is incapable of extending a little more courtesy. Even when asking management if I can check in a night early(there were rooms available) is not possible without two seperate charges, a rate hike, and more incidental fees. Just for myself. After I paid all the extra money, I was booked into a room at the end of the hall. The 5 proceeding rooms were filled with children that played, Lord of the flies, for two days. Stressful. Fantastic level of cleanliness in my room.
Séjour de 1 nuit en mars 2024
Réponse de Management le 30 mars 2024
Dear Jeff,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

2/10 Horrible

Tracy A

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not a good experience at all.
Séjour de 1 nuit en mars 2024
Réponse de Management le 30 mars 2024
Dear Tracy,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 Bien

Romaine

Séjour de 1 nuit en mars 2024
Réponse de Management le 25 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

6/10 Satisfaisant

Amanda

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté
When we got there, I was told that the suite that I booked on Expedia was not available, and that I would have to be in a regular 2 queen bed room. I said I needed the suite since it sleeps 6. Immediately, he said "Oh well I guess I do have one but there's only one TV." Not sure what that was all about. Pool was gross. Clumps of hair everywhere. The water was super murky, and the water also didn't smell right. We do a lot of hotel stays, and this was one of the worst pools I've seen. After our bathing suits dried, they all had a really bad smell from the pool water. Fridge in the room didn't work, but they fixed it in a timely manner. The room was DIRTY. Toilet hadn't been cleaned in quite a bit. Gum wrapper on the ledge above the bed, along with a THICK layer of dust. Floor in the bathroom was dirty. Some kind of brown liquid splattered on the wall. Tons of garbage between the wall and the stand that the Fridge/microwave sat on. Something sticky was smeared all over the desk that the phone sat on. Breakfast was good, eggs, sausage, potatoes, and make you own waffles, along with some other stuff. The normal breakfast you'd find at a hotel like that. Despite everything, I will say the staff was very nice and accommodating, we never encountered anyone that was rude. No noise complaints, either. This place just really needs a cleaning.
Séjour de 2 nuits en mars 2024
Réponse de Management le 29 mars 2024
Dear Amanda,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our Choice Privileges Platinum members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

2/10 Horrible

Cindy

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
1st day pool was filthy, they closed the pool during hours of service. Leaving our vacation with no indoor swiming almost to checkout. Pool still was filthy even after being closed and supposedly cleaned. Had ants in room.
Séjour de 1 nuit en mars 2024
Réponse de Management le 29 mars 2024
Dear Cindy,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

6/10 Satisfaisant

RICHARD

Voyage en famille
Les points forts : Équipements
Pool water was murky. Pool was closed for 4 hours for maintenance. Tv remote had dead batteries. We had difficulty adjusting thermostat. Room was 65 degrees when we arrived, got up to 78 degrees at some point overnight, and back down to being cold
Séjour de 1 nuit en mars 2024
Réponse de Management le 29 mars 2024
Dear Richard,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.