Two star rating on cleanliness relates to food left behind in microwave from a previous tenant. I don’t ever want to rent a unit on the future and discover someone else’s half eaten rotisserie chicken left behind. Also, the tiny refrigerator needs a good cleaning, lots of crumbs in the rubber seal along the top of the door and sticky residue was left on door handle. I had to wipe them all down with Clorox wipes. The rest of the unit appeared to be clean. There was also no heat in the unit, I had to ask for a space heater which was quickly provided. The unit could use an upgrade on the washer/dryer, the ones provided appear old very well used.