Chère Nadège, merci beaucoup de nous avoir choisis. Ce fut un plaisir de vous recevoir chez nous. Nous sommes désolés pour la piscine, elle est déjà terminée. Nous sommes heureux que vous ayez apprécié le petit déjeuner. Nous espérons vous revoir. Un gros câlin de Tulum.

Chère Jose,Merci beaucoup de nous avoir choisis. Ce fut un plaisir de vous recevoir et de savoir que vous avez apprécié votre séjour. Nous féliciterons l'équipe en votre nom. Nous espérons vous revoir bientôt. Un gros câlin de Tulum.

Cher Guillaume, merci beaucoup de nous avoir choisis. Ce fut un plaisir de vous recevoir et de savoir que vous avez apprécié l'hôtel. Nous féliciterons l'équipe pour vous. Meilleures salutations de Tulum

Dear Florence, we appreciate your reference choosing Copal Tulum Hotel for your stay in tulum! A pleasure having you as a guest. Kind regards.

Dear Stephan, thank you so much for choosing Copal Tulum Hotel for your stay in tulum. Until next one!

Agradecemos su preferencia, un placer tenerlo como huesped en Copal Tulum Hotel.

Dear Maxence, thank you very much for choosing us. We will be very pleased if you recommend us to your family & Friends and also in your social media (@copaltulumhotel). Best regards

Dear Sophie, thank you so much for choosing us. It has been a pleasure to have you.

Nous sommes vraiment désolés de ce qui s'est passé et nous réitérons nos excuses.

Merci beaucoup de nous avoir choisis, ce fut un plaisir de vous avoir avec nous.

Chère Itia, nous sommes vraiment désolés pour les problèmes de bruit que vous avez eu pendant votre séjour.

Séjour sympa Miguel a été très à l’écoute pendant la durée de notre séjour La chambre au rdc trop humide mais très belle

I'm sorry that you didn't enjoy your stay

Thank you very much for your comments, we really appreciate it, it helps us to stay motivated to provide a better service every day.

Thank you for your comments We are very glad that you really enjoyed your stay we hope that you can come back soon.

Thank you very much for your comments help us to continue improving we appreciate it.

Dear Dan, Thanks for your comment. We'll do our best to keep on improving!

Dear Anne-Claire, It was a pleasure having you with us and are looking forward to your next visit!!! We wish you all the best, xxx

Dear Marylee, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team for you. Hopefully we will meet again. A big hug from Tulum.

Dear Ciara, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum

Dear Nezhai, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum

Dear Janaira, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will meet again. A big hug from Tulum.

Dear Ivory, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will meet again. A big hug from Tulum.

Querida Rosa María, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros. Tomamos nota de todos los detalles que comentas para mejorar y seguir creciendo en la dirección adecuada. Un fuerte abrazo desde Tulum.

Dear Camille, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf, especially Johnny. We hope to see you again. A big hug from Tulum.

Dear Fatimah, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Mario, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Dear Jorge, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Dear Lizmary, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Dear Zamorra, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Dear Corey, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed your stay. We will congratulate the team on your behalf. Hopefully we will see you again. Best regards from Tulum.

Querida Stephanie, sentimos mucho que tu experiencia no haya sido como nos hubiera gustado. Querríamos saber que ha estado mal para mejorar y seguir creciendo en la dirección adecuada. Un abrazo desde Tulum.

Querido Rodrigo, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que habéis disfrutado tanto. felicitaremos al equipo de vuestra parte. Ojalá nos volvamos a ver. Un fuerte abrazo desde Tulum.

Querido Iván, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que habéis disfrutado tanto. Nos alegra saber que os gustó Copal Gastrobar, nuestro restaurante internacional. Felicitaremos al equipo de vuestra parte. Un fuerte abrazo desde Tulum.

Dear Aimee, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We would like to congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Nevatha, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed so much. We would like to congratulate the team on your behalf. We hope to see you again. A big hug from @copaltulumhotel.

Dear Zixin, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed your stay. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Querido Sergio, muchas gracias por elegirnos. Ha sido un placer teneros con nosotros y saber que habéis disfrutado. Felicitaremos al equipo de vuestra parte. Ojalá nos volvamos a ver. Un fuerte abrazo desde Tulum.

Dear William, we are sorry your experience was not as we would have liked it to be. We would love to know what went wrong so we can fix it. Thank you very much for your feedback.

Dear Massaran, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed yourselves. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Rebecca, thank you very much for choosing us. It was a pleasure to have you with us and to know that you enjoyed yourselves. We will congratulate the team on your behalf. We hope to see you again. A big hug from Tulum.

Dear Francis, thank you very much for choosing us. It was a real pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf. Hopefully we will see you again. A big hug from Tulum.

Dear Tina, thank you very much for choosing us. It was a real pleasure to have you with us and to know that you enjoyed so much. We will congratulate the team on your behalf, especially on the resolution of the piping issue. Hopefully we will see you again. A big hug from Tulum.

Dear Sam, thank you very much for choosing us. It was a pleasure to have you with us and to know that everything was perfect. We will congratulate the team on your behalf. A big hug from Tulum.

Dear Hazel, thank you very much for choosing us. It was a pleasure to have you with us and to know that everything was perfect. We will congratulate the team on your behalf. A big hug from Tulum.

Dear Mary Elizabeth, we are sorry to hear that your stay was not as you expected. We take note of your comments to improve and continue to grow in the right direction. Best regards from Tulum.