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Bewertungen von Lucky Traveler Hostel

2 out of 5
Lucky Traveler Hostel
Avenida Ruinas Tamul, Manzana 10, Lote 1, Tulum, QROO

Bewertungen

8.4

Sehr gut

32 von insgesamt 58 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
12 von insgesamt 58 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 58 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 58 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 58 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

9.0/10

Personal & Service

7.6/10

Ausstattung

7.8/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

K, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles All Inklusive Hostel
Preis-Leistung-technisch wirklich absolute Spitze, die Zimmer sind schön, in einem der beiden Betten war mir persönlich die Matratze zu weich, aber das ist ja bekanntlich Geschmackssache. Die Mitarbeiter sind sehr um die Kunden bemüht. Das Essen war gut.
Aufenthalt von 2 Nächten im November 2017

2/10 – Ungenügend

Debra

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Didn’t feel lucky staying here
Overall poor hygiene. Breakfast was included but didn’t look appetising and flies buzzing round the fruit, hot cakes were cold and not covered up. The ‘cook’ wasn’t trained. our private room was basic- nowhere to put stuff except on floor, nowhere to hang towel in bathroom. Friend in dorm had bed bugs.
Aufenthalt von 3 Nächten im Februar 2020

10/10 – Hervorragend

Soraya, Montreal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Agréable séjour fortement recommandé 🤗 le personnel est extraordinaire
Aufenthalt von 7 Nächten im Februar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are all really great! That are a lot of fun and just really make very laid back vibe. They love to party with the guests and make you feel at home. I was not expecting much from the pictures before I arrived, but was pleasantly surprised by the accommodations. Don't get me wrong it is a cheap hostel so is not in the best condition, but it has a real charm about it and the staff make up for anything you might be disappointed about. I wasn't expecting AC in the dorm but sure enough they had it. The next time I travel to Tulum I definitely plan on staying at the Luck Traveler!
Aufenthalt von 3 Nächten im Januar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Dezember 2019

8/10 – Gut

Tayane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Equipe muito atenciosa. Nosso primeiro quarto estava com problema no chuveiro, então nos trocaram de quarto, mas a cama era muito inferior a primeira. Café da manhã bem fraco, mas o valor da estadia é bem em conta.
Aufenthalt von 5 Nächten im November 2019

2/10 – Ungenügend

Zazai, Michigan

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hostel stated that it was all inclusive, but it wasn't. It was in the middle of nowhere, in an unsafe environment. There was no transportation into town in the evening. No gocery or restaurants in walking distance. Not everyone wants to ride a bike. Lanka was rude, and misrepresented the establishment. Raoul, also gave Expedia a hard time with contacting his business, so that I could eventually get my refund processed. I had trip insurance, and I am a gold member, so I knew I was going to get my refund. The only silver lining was Felipe. He heard about my dissatisfaction and offered to help. If it weren't for him, I would have had a miserable vacation. Do yourself a favor, pay a couple hundred dollars more, like I did, and stay in a nice hotel, closer to the center of town. You'll feel alot happier, and safer!
Aufenthalt von 5 Nächten im November 2019
Antwort von Pablo :) am 5. Dez. 2019
Hola Zazai thank you for your feedback! we are very sorry you did not enjoy your stay at our hostel, to avoid this kind of misunderstandings we offer two booking options just breakfast included and all inclusive then our guests can choose which option suits them best, the location of the hostel is what most of our guests like as it is away from the all the noise from town giving you the opportunity to connect with nature, to go to town you can either take a colectivo(minivans that run every 15 minutes from playa to tulum) a taxi, or one of our bicycles, this was just not for you and we are very happy to hear that you ended up having a good experience at a different place as this is what matters to us, we just want people to be happy.

8/10 – Gut

Óscar Edistio

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Buena comida. Buen ambiente. Precio muy razonable.
Aufenthalt von 5 Nächten im Juli 2019

4/10 – Schlecht

Marian, mexico

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Me cobraron más que a mi amiga y no supieron decirme por qué? Las instalaciones no son buenas ya que no son iguales a las fotos, estaba fuera de servicio la mesa de sushi, el cine, el baño de la habitación en la cual nos quedamos, había un bicho como cucarachita en mi cama, no había luz en los pasillos, no hay gimnasio, lo único bueno fue que teníamos cervezas ilimitadas. No aguantamos y nos fuimos muy temprano, no nos duchamos por lo mismo. No lo recomendaría.
Aufenthalt von 1 Nacht im April 2019

10/10 – Hervorragend

Sophie, Toronto Canada

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Large common and dining area, always enough space and seats for everyone, two bar set up means it doesn’t stay too noisy too late but also let’s you be social when you want to be. Great options for group excursions or to book with other tours for great prices - definitely recommend. The pool is not the greatest but would probably get used more just to quickly cool off- one word of preparation is that it’s a good idea to have your own supply of water just in case, one day it seemed delivery of water took a while and none was available for early risers (stores are nearby )
Aufenthalt von 1 Nacht im März 2019

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We did like the free tours they provide but that was about it. It is far from town so you have to walk quite a bit along the highway or take a colectivo. The place looks nothing like the pictures, it is really run down. I would not stay there again.
Aufenthalt von 2 Nächten im Februar 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hostel is a very chill place to relax and rest while touring the Tulum area. The hot tub was broken so that was disappointing but we thoroughly enjoyed our stay. the staff, especially Hugo was very friendly :)
Aufenthalt von 7 Nächten im Februar 2019

8/10 – Gut

Charlie

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Great place to meet people
Great food and drinks
Aufenthalt von 1 Nacht im Februar 2019

10/10 – Hervorragend

Roger

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I loved ny stay here. Nice area, awesome people working here, ok rooms, and all inclusive is awesome.
Aufenthalt von 2 Nächten im Februar 2019

4/10 – Schlecht

Verifizierter Reisender

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
La location près des ruines et de la plage, la tranquillité et les vélos à emprunter gratuitement.
Aufenthalt von 3 Nächten im Januar 2019

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
The hostel was great! Felt more like a retreat then a hostel. They had a beautiful Common area with a bar, waiting pool and a really nice, fresh, buffet 3 times a day. There was beautiful murals and greenery everywhere that made you feel like you were sitting in nature. Very relaxing. The only thing that was slightly bothersome was that there is a very limited staff and people were bringing bikes back broken. The owners were awesome and made sure everyone was comfortable and taken care of. They must work 100 hours a week each!
Aufenthalt von 6 Nächten im Januar 2019

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
All inclusive, walking distance to the ruins, market and beach. Good food, ok drinks. Staff arranged tour trips which was very convenient. Great opportunity to meet people. Bathrooms weren’t always clean
Aufenthalt von 3 Nächten im Januar 2019

6/10 – Okay

Camille

Gut: Personal & Service
Premiere fois dans une auberge de jeunesse pour moi. Les chambres sont très moyennes, la première que nous avons eu avait une fuite avec de l’eau qui remontait par le sol, et la deuxième fuite au niveau du bac de douche. Les draps et serviettes ne sont pas impeccables. La nourriture est correcte mais servie froide... les cocktails sont très bons. Pour la propreté il ne faut clairement pas être à cheval.
Aufenthalt von 2 Nächten im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was super friendly and the hostel was in a great central location.Our room had to, ac, and it's own private bathroom. Beach was a bit further than we expected though
Aufenthalt von 5 Nächten im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tout inclus, très bonne nourriture. Service courtois. Activités prévus chaque jour par le personnel transport fournis, lunch et boisson. Simple, conviviale, cet endroit a de quoi vous charmer. Bien situé, proche de tout. Bicyclette fournis. Bref tout à la porter de la main. Mention spéciale au personnel qui font de vos soirées un moments agréable et divertissant. La cuisine est simple et satisfaisante. Vous vous sentirez comme a la maison. Quoi demander de plus. Ceux qui recherche du flafla et bien dirigez vous vers un resort 5 étoiles. Ici c'est la simplicité de bon goût.
Aufenthalt von 9 Nächten im Dezember 2018

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
For a hostel, it is decent enough. I wanted a private room for myself and their private en-suite option can sleep 3 people (1 full sized bed and a twin). The room was just okay - The private is good value if traveling in a group of 2 or 3 and splitting the cost but not that great if you are solo and just want your own room. They make you give them your passport to hold during your stay which I didn’t like, and didn’t see the reason for doing. I’ve stayed at countless hostels and hotels over the years and have not had to hand over my passport before.
Aufenthalt von 2 Nächten im Dezember 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A commencer par le concept unique d’offrir une formule tout inclus dans un auberge jeunesse, aucuns endroits au monde n’existent comme celui ci. Séjourner en auberge jeunesse à mon avis est une expérience enrichissante et différente en soit mais l’endroit ce démarque par toute l’attention que chacun y apporte à ça façon. Même les excursions sont comprises avec seul le prix d’entrée doit être déboursé à prix plus que modique (maximum 10$) Le menus est varié, les adeptes de sushis seront ravies. Les cocktails sont à volonté mais surtout ce qui fait de cet endroit un lieu où l’on ce sent presque chez soi a peine entrée revient à cette belle équipe tissée serrée!
Aufenthalt von 9 Nächten im Dezember 2018

10/10 – Hervorragend

Olivier, Joliette, QC

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
First of all, its a hostel. That being said, its an awesome place to meet people and enjoy free beers, shots, and drinks. AC in all the rooms, and the dorms are quite ok. A small curtain for some privacy, and well the bathrooms are hostel bathrooms, but they do work perfectly. The staff and owners are working on making the hostel better and better each day, so in the morning at like 8-9am, theres gonna be some small construction noise. But the location is perfect if you have a car, and if you don’t, just hire a free bike from the hostel and it will bring you everywhere! Enjoy!
Aufenthalt von 7 Nächten im Dezember 2018

10/10 – Hervorragend

Sylvia, Toronto

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed the all-inclusive factor. Food was always good, especially the sushi. Drinks are great and the bartenders are very entertaining. Rooms are nice and clean and all have A/C. Staff are very kind and fun (they even organized a hostel group trip to a cenote), and the free bikes rentals are awesome. The property is very close to the ruins and the beach, which is great, and an ADO bus station.
Aufenthalt von 1 Nacht im November 2017

10/10 – Hervorragend

Mondyna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing!
I loved staying here! It was my very first hostel experience so now my standards are super high. It was beautiful and in a perfect location in Tulum, 10 mns walk from the Tulum ruins. Rooms were also great, strong AC (seriously I was so cold lol), each bed came with curtains and bathroom was really clean. Just bring your own hand soap. We get a bike to go around, plus food and drinks are also included all day long which was super great because it was free so you can save so much money on food during your trip. I'm not sure if it's always like this, but when I stayed there were a bunch of other travelers as well and we all ended up hanging out and partying all night long. If you wanna meet other travelers and people on the road, then definitely stay here! The staff is so friendly, and they organize tours each day. I only got to go to one of them which was to visit a beautiful beach about 20 minutes away to which they brought along drinks and sandwiches for us. Seriously, great value for your money!
Aufenthalt von 2 Nächten im November 2018

6/10 – Okay

Carlos Eduardo

Muito caro para o que REALMENTE é!
Enganados pelo "All inclusive" e pelas fotografias do site. Esperávamos algo mais organizado e com outras condições. Os funcionários tinham falta de experiência, não sabiam receber nem deixar as pessoas à vontade. Quando chegamos pareciam não estar a contar connosco. No check-in pediram para ficar com os nossos passaportes mas recusamos pois não nos pareceu apropriado. Os espaços comuns eram grandes, com algumas mesas, sofás e cadeiras, onde serviam as refeições. Os quartos e casas de banho são o pior do hostel. Têm bastante humidade nas paredes e tetos. Pouca qualidade nos materiais e mobílias utilizadas, sobretudo nos colchões que são terríveis. Os lençóis e toalhas, felizmente, pareciam lavados pelos cheiro a lixívia, mas tinham manchas de uso. Durante todo o dia e noite havia música a tocar. Por duas noites foi impossível adormecer cedo. Tratando-se de um hostel é normal o ambiente mais relaxado e de festa. Mas há mínimos que devem ser cumpridos. O pequeno almoço e refeições são boas, mas limitadas. Durante o horário de jantar os alimentos esgotavam com facilidade e os funcionários não avisavam e serviram o que existia na cozinha. Isto não é um tudo incluído As bicicletas são uma ajuda preciosa porque o hostel fica distante do centro e da praia e facilmente lá chegamos. Preço do hostel muito caro para as condições e vivências destes 4 dias em tulum.
Aufenthalt von 4 Nächten im Oktober 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018

10/10 – Hervorragend

Liliana Paola

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
¡Un all inclusive que incluía más de lo esperado!
Estábamos frente a las ruinas, nos podiamos mover fácilmente en bicicleta las cuáles nos las prestaban ahi mismo, diariamente hacían tours a lugares hermosos y podíamos comer y beber cuanto quisieramos todo sin costo alguno, el personal muy amable e hicieron de nuestra estancia un viaje perfecto!!!
Aufenthalt von 4 Nächten im Juli 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing, super friendly staff!
I felt super comfortable there for being a solo lady traveller. Would definitely recommend to friends.
Aufenthalt von 6 Nächten im Juli 2018

10/10 – Hervorragend

B, Australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
In a good spot between both the beach and the town, easy to park and a good communal area. The staff were very friendly and the open bar is fun. The only comment I would make is that the breakfast started a bit late at 8.30 for days when we wanted to get a head start on the other tourists!
Aufenthalt von 3 Nächten im Juli 2018

10/10 – Hervorragend

shayan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Get value for what you are paying for. The all inclusive food and drinks will help you save a lot of money! Every room has air conditioning which is a plus. All the staff were very polite and helpful. Everyday the staff takes you on a trip to either near by cenotes or the beach! This hostel is def worth the stay!!
Aufenthalt von 7 Nächten im Juni 2018

8/10 – Gut

Alice, Twente

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Leuk en relaxed all in hostel
1 nacht geboekt maar het werden er uiteindelijk 3. en eigenlijk had ik nog wel langer willen blijven. Het eten is goed en lekker en de cocktails zijn top! Ik kwam aan om 11u en vroeg inchecken was geen probleem en kon zonder extra kosten. Het enige minpunt was dat bij de dames wc's de deurpost laag is waardoor ik zeker 2x mijn hoofd heb gestoten(ben 1.76). Verder top en als ik weer naar Mexico ga kom ik weer langs.
Aufenthalt von 1 Nacht im Juni 2018

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolute hidden gem!
Staff is extremely polite and helpful. They organize daily excursions. Plenty of food and drinks. Every night is a themed dinner night and there even is a sushi bar included. The rooms were good size and a steal for the price. Only Complaint is the bar and dining facilities are outside so you are eaten alive by mosquitos! Def bring off with deet. Organic sprays won’t cover it :(
Aufenthalt von 3 Nächten im Juni 2018

8/10 – Gut

Cesar, Texas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This hostel is good for the price you pay. All the staff is very friendly. The food is good. Don't forget your biodegradable bug spray since the insects want your blood the minute you step outside.The free bikes are nice to get around the area.
Aufenthalt von 3 Nächten im Juni 2018

2/10 – Ungenügend

Ngoc

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stayed in a private room, nothing special but was perfect for our trip and our budget. Staff is incredibly welcoming and friendly. Walking distance to the beach & the ruins. Food was okay (I'm a very picky eater, and I always found enough to eat). Breakfast lunch and dinner and drinks all included, can't beat that. The only issue we had was that no one is at the desk late at night. Upon arrival we wandered around looking for someone until we finally saw our key sitting behind the desk & let ourselves in. Other than that, very nice & highly recommend for those on a budget.
Aufenthalt von 5 Nächten im Mai 2018

10/10 – Hervorragend

Karla, CDMX

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hostal cómodo para dormir y comer :)
Solo pasé una noche pero estuvo increíble. Para viajar sola está lo máximo. Es cómodo, seguro y la comida es deliciosa. El préstamo de bici es un plus. Sin pensarlo regresaba! Y el personal súper amable. Gracias!!!
Aufenthalt von 1 Nacht im April 2018

8/10 – Gut

Jess, New York

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location on a budget
If you are on a budget and looking for a centralized location to hop around the Riviera Maya, Lucky Traveler is great place. For my first hostel experience not a bad one. Staff os very nice and helpful. It’s great that they provide foos included in the room stay. If you can shed a extra buck to eat than, do so. Food is just OK.
Aufenthalt von 3 Nächten im März 2018

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
overbooked upon arrival
Good for young people. All included HOSTEL. We are more used to All included HOTELS.
Aufenthalt von 3 Nächten im Februar 2018

4/10 – Schlecht

FERNANDO

Verbesserungswürdig: Sauberkeit und Personal & Service
Nice but whit cucarachas, never clean them
Es un concepto interesante pero definitivo para muuuuy jóvenes. Tuve que comprar ddt, y dos cucarachas murieron y nunca las recogieron. Its a very interestant concept, but definetly for Young People, i had to buy ddt, it kills two cucarachs and they never clean.

10/10 – Hervorragend

J, California

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
10 reasons to stay at Lucky Traveler's Hostel
1. yummy breakfast, lunch and dinner (the chilaquiles Are delicious) I bet someone's grandma is cooking in there 2. Nightly sushi bar 3. Open bar - the selection is limited but great mojitos 4. Free bikes 5. Location - Tulum ruins and beach are 5 minute a bike ride away 6. Great place to meet people - they have an open area where people hang out 7. Reliable WiFi - private rooms have their own WiFi 8. Cleanliness People are cleaning thought out the day 9. Daily free excursions - the staff take you to see local places 10. The staff are all friendly, knowledgeable about the area and helpful
Aufenthalt von 2 Nächten im März 2018

6/10 – Okay

Evelyn, Kingston

Decent for a hostel
Having an all inclusive hostel was a perk. In hindsight it would have been nicer to stay in a place close to town. Room was small, but they had privacy curtains around the bed which was nice.
Aufenthalt von 5 Nächten im Februar 2018

10/10 – Hervorragend

judith, amsterdam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
dicht bij ruines en strand
heel goed verzorgd, goed eten en alle drank wat je hebben wil
Aufenthalt von 2 Nächten im Februar 2018

10/10 – Hervorragend

Megan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome Vibe
I had a wonderful time at Lucky! The staff was so friendly and accommodating. They were super helpful in helping me with any questions. The free bikes were a great touch and made it super easy to get to the beach and around downtown. Would definitely stay again!
Aufenthalt von 2 Nächten im Januar 2018

8/10 – Gut

Sean

Gut: Personal & Service
Good hostel, could use a little improvement.
I only stayed one day. I was in a dorm bed right in front of the only bathroom in an 11 bed dorm, so my stay wasn't as enjoyable as some other peoples stay. The dorms were very basic and needed more than one toilet and shower for 11 beds. Overall the hostel was good, the layout was nice and the food was good. The free bicycles were really cool. The staff was really nice to. I would like to go back and stay for a few days instead of one day.
Aufenthalt von 1 Nacht im Januar 2018

2/10 – Ungenügend

eva, vancouver, canada

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Good amenities, ended up sick off the food. :(
+ Party vibes, close to the beach, tulum ruins, all you can eat and drink. Really easy to meet people just to chill with. Staff were very friendly and helpful! Comfortable beds with curtains, light, lockers. Nice that it's outside the bustle of the town and bikes are free. Room door lock was broken the day I arrived and they fixed it the same day. - Only cold showers in the girls dorm. None of us got a hot shower once. I stayed 5 nights. No quiet place to read a book or make a call really, because they are building more rooms beside and there's construction, loud house music constant in the lounge even daytime. Beds were clean but they need to clean the bathroom better, really dirty all the time. Staff weren't knowledgeable about tours so I booked some on my own through another hotel. - MAJOR Negative here hence the review. I got salmonella poisoning and a stomach parasite on third day of vacation. I didn't stay anywhere else, was only eating their buffet and otherwise drank bottled water, so it definitely was from food from this place, likely breakfast eggs or yogurt or something. Literally ended up in the hospital doing tests, got some antibiotics. It was an emergency that had me chained to the toilet for the remainder of my trip - wrecked! Another guy at the hostel had similar stomach problems. I understand that this thing happens, but it was from their buffet. They need to take better care in the kitchen or check the meat, I don't know...
Aufenthalt von 5 Nächten im Januar 2018

10/10 – Hervorragend

Joao Carlos, Sao Paulo, Brazil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente hostel....fora do comum realmente!!!
atmosfera totalmente diferente. Staff sensacional.
Aufenthalt von 5 Nächten im Januar 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great staff, interesting concept, good location, decent food, strong drinks. A good mix of people when I was there. Very friendly. Bathrooms often ran out of toilet paper. Food often came out later than scheduled. But if you're easy going it's a fun and cheap place to stay and to meet people. Bring ear plugs to sleep with, and flip-flops to wear in the shower. Use the free bikes to get to the gorgeous beach -- but don't rely on the hotel having any supplies there (they say they have snacks and drinks at the beach but we never found that was true, so bring your own water etc.) It's really easy to catch a "collectivo" (shared van/bus) to Tulum or Playa del Carmen. Collectivos stop at "las ruinas" (on the highway, at the corner where you would turnoff for the ruins and therefore right by the hotel). 20 pesos per person to Tulum and 45 pesos to the Playa del Carmen main collectivo area, which is a few blocks from the cozumel ferry.
Aufenthalt von 3 Nächten im Dezember 2017

4/10 – Schlecht

Verifizierter Reisender

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Not so Lucky
Our experience at Lucky Traveler wasn't necessarily the best. We arrived past the check in time and our room was not ready yet. The front desk person told us that our room would be ready in 15 minutes and that he would come and find us. Thirty minutes went by and we had to approach him to see if our room was ready. He finally took us up and assigned our beds. We got no towels and they had none available they apparently where all wet. I somehow managed to find us some a day later. We stepped out for a bit and came back to our room to find that somebody else was sleeping on my friends bed. They assigned her bed after bed but they were all taken. This happened for two nights it was very frustrating. Most of the staff members where nice and helpful, but it appeared the hostel was very unorganized. The food was so so. This place has a lot of potential and is in a great location. I felt it was a little to over priced for the service we got.
Aufenthalt von 4 Nächten im Dezember 2017