Piscine extérieure, parasols de plage, chaises longues

Avis sur Tunis Marriott Hotel

5 out of 5
Tunis Marriott Hotel
CENTRE URBAIN NORD ZOHRA FAIZA, Tunis

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 26 avis sur 43." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 43." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 43." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 43." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 43." "

9,2/10

Propreté

8,6/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Doladé

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Seyma- Guest Experience. Superisor le 4 nov. 2023
Thank you for your review after your recent stay at Tunis Marriott Hotel. We are delighted to hear about your delightful experience.We look forward to welcoming you back soon, and please feel free to contact us if you need any further assistance.

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Merci
Séjour de 1 nuit en septembre 2023
Réponse de Seyma le 26 sept. 2023
We are delighted to hear that you had a positive experience during your stay at Tunis Marriott Hotel, we strive to provide the best possible customer experience, and your feedback reassures us that we are on the right track.Once again, thank you for your review and for choosing our property. We look forward to serving you in the future and providing you with the same level of exceptional service.

10/10 Excellent

Mohamed Marouane

Séjour de 1 nuit en juillet 2023
Réponse de Wissal Trabelsi le 8 août 2023
On behalf of the entire hotel team, I want to thank you for sharing about your visit to Tunis Marriott hotel,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Jimmy

Séjour de 1 nuit en juin 2023
Réponse de Wissal Trabelsi le 20 juil. 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and your feedback is highly appreciatedI hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Boujenfa

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mai 2023
Réponse de Wissal Trabelsi le 21 juin 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at Tunis Marriott Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the concerned team members as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

GILLES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Très bon hôtel avec personnel accueillant. Juste un petit hic ,ne pas dormir dans les chambres qui donnent sur l’autoroute
Séjour de 1 nuit en mars 2023
Réponse de Hmissi le 14 mars 2023
Cher Mr Gilles ,Nous sommes ravis d'apprendre que vous avez pu apprécier les services mis à votre disposition. Votre satisfaction et vos compliments relatifs à la qualité des prestations de l’établissement sont les plus belles récompenses pour notre personnel afin de continuer à offrir un service irréprochable,Votre rétroaction est très importante pour nous et, dans ce contexte, elle a été transmise aux départements concernés pour qu’ils prennent les mesures nécessaires pour l’améliorerNous espérons sincèrement vous accueillir de nouveau au Marriott Tunis et être en mesure de regagner votre confiance.Cordialement .Hiba Hmissi

10/10 Excellent

GILLES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel près de l’aéroport. Personnel très sympa et à l’écoute. Je recommande
Séjour de 6 nuits en février 2023
Réponse de Wissal Trabelsi le 9 mars 2023
On behalf of the entire hotel team, I want to thank you for sharing about your visit to Tunis Marriott hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

6/10 Satisfaisant

Nihel

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 3 nuits en janvier 2023
Réponse de Wissal le 6 févr. 2023
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay and I sincerely apologize for failing to meet your expectations.I would appreciate if you could provide us with more details about your stay so that we can share the same with the concerned department and review improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

8/10 Bien

GUILLEMOT

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2022
Réponse de Wissal le 6 févr. 2023
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay and I sincerely apologize for failing to meet your expectations.I would appreciate if you could provide us with more details about your stay so that we can share the same with the concerned department and review improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

6/10 Satisfaisant

DJOUAB

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2022

10/10 Excellent

Houssine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hôtel. Seul point à améliorer serait l’entrée du stationnement qui est un peu serré.
Séjour de 7 nuits en juillet 2022
Réponse de Wissal Trabelsi le 19 août 2022
Dear Mr. Houssine, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Tunis Marriott hotel and we are delighted to read that we were able to match your expectations. and very much look forward to having the opportunity to serve you again in the future.Regards,

10/10 Excellent

Anwar, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Team le 8 mai 2024
Hello Mr. AnwarThank you for taking the time to share your experience and for your 5 star rating! We're thrilled to hear that you enjoyed your stay at Tunis Marriott Hotel. Our team takes pride in providing courteous service, and we're delighted that it made your stay even more enjoyable. We look forward to welcoming you back soon!Best Regards

10/10 Excellent

Amin

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice place
Séjour de 4 nuits en janvier 2024
Réponse de Seyma-Guest Experience Supervisor le 21 févr. 2024
Thank you so much for your kind words and positive review! We're thrilled to hear that you had such a great stay with us. We're glad that our facilities and services met your expectations and that you found everything to be up to standard.Looking forward to welcoming you again at our property!Regards,

10/10 Excellent

Issame

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Seyma- Guest Experience Supervisor le 21 févr. 2024
We appreciate your positive review about Tunis Marriott Hotel.We eagerly await your next visit so we can provide you with another enjoyable and memorable stay.Regards,

10/10 Excellent

YONGSUB

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Seyma-Guest Experience Supervisor le 21 févr. 2024
We appreciate your positive review about Tunis Marriott Hotel. We look forward to welcoming you again so we can provide you with another enjoyable and memorable stay.Regards,

10/10 Excellent

safwat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Seyma- Guest Experience Supervisor le 21 févr. 2024
Thank you so much for your positive review about Tunis Marriott Hotel.We eagerly await your next visit so we can provide you with another enjoyable and memorable stay.Regards,

8/10 Bien

Daniel

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very nice hotel pretty close to the airport
A very nice hotel pretty close to the airport. They offer transportation to the airport, but it is not a free shuttle.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Gianluca

Séjour de 3 nuits en novembre 2023
Réponse de Seyma-Guest Experience Supervisor le 21 févr. 2024
We appreciate your positive review and thank you for your kind words. We look forward to welcoming you for your upcoming visit so we can provide you with another enjoyable and memorable stay.Regards,

8/10 Bien

Husam

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
My business trip to Tunisia 🇹🇳
All in all it was very good unfortunately, no office disk were available in my room so I forced to make paid upgrade to get senior sweet with office disk , also they don’t allow late check out without extra pay Any how I will not come again to this hotel when I’m in business
Séjour de 1 nuit en octobre 2023
Réponse de Guest Experience Supervisor le 23 oct. 2023
Dear Husam, Thank you for choosing Tunis Marriott Hotel and for your feedback.We apologize for any inconvenience caused. Please note that desk table disposition is subject to request, and we provided you with options for a larger room, including the suite. The decision to upgrade was yours, and there was no force involved. Regarding the late checkout, it is not an exception at Tunis Marriott to pay for it. This is a worldwide process where extra fees apply after 12pm to keep the room. We appreciate your feedback and apologize if these policies did not meet your expectations.Regards,

10/10 Excellent

Denny

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The dining staff and the concierge were extremely helpful throughout our stay.
Réponse de Seyma le 29 sept. 2023
Thank you for this very kind review of Tunis Marriott Hotel and staff. We are looking forward to serving you again in the future.

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Seyma-Guest Experience Supervisor le 21 sept. 2023
Thank you for reviewing your recent stay Tunis Marriott Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

10/10 Excellent

SHELINA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a short & sweet
Séjour de 2 nuits en septembre 2023
Réponse de Seyma le 14 sept. 2023
Thank you for choosing our hotel for your recent stay and for taking the time to provide us with your warm-hearted feedback. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Seyma-Guest Experience Supervisor le 7 sept. 2023
We are sincerely grateful for the time you spent to share your comments on your recent stay at Tunis Marriott Hotel, we are looking forward to serving you again in the near future.

10/10 Excellent

STEPHEN, Carson City

Séjour de 4 nuits en juillet 2023
Réponse de Seyma-Guest Experience Supervisor le 7 sept. 2023
Thank you for reviewing your recent stay in our property. We are looking forward to serving you again in order to exceed your expectations in future occasions.

10/10 Excellent

Mike

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Wissal Trabelsi le 29 juil. 2023
On behalf of the entire hotel team, I want to thank you for sharing aboutIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Wissal Trabelsi le 20 juil. 2023
Dear Mr. Bradley, Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bien

Louis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Your web site is not clear that the pricing includes breakfast. The dining option is for breakfast and dinner. Breakfast is included in the base cost as well as soft drinks in the refrigerator. New facility. Very secure. Staff very friendly and professional. Location close to airport.
Séjour de 5 nuits en juin 2023
Réponse de Wissal Trabelsi le 21 juin 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at Tunis Marriott Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the concerned team members as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place-airport shuttle is terrific, and lots of other great amenities - no problem with my late check in and they changed some Euros to Dinar for me with no charge. Also the room was beautiful and very comfortable. Great staff. Highly recommend!
Séjour de 2 nuits en mai 2023
Réponse de Wissal Trabelsi le 19 mai 2023
On behalf of the entire hotel team, I want to thank you for sharing about your last visit.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Issame

Séjour de 2 nuits en février 2023
Réponse de Wissal Trabelsi le 24 avr. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your last visit to Tunis Marriott.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Charley

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Chin, Bronx

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2022

6/10 Satisfaisant

carlos

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
New building close to the airport. Staff is slow, took too much time to check in and even more to check out. Room service never answer. Restaurant receptionists are rude and waiters do not orders accurately. I would still use it as a convenient business hotel with good vibes, but won't expect much service.
Séjour de 3 nuits en septembre 2022
Réponse de Wissal Trabelsi le 1 oct. 2022
Dear Mr. Carlos, Thank you for taking the time to share with us your feedback, and we deeply apologize for not being able to let you enjoy your stay to the fullest.I assure you that your comments are shared with the concerned department's leaders in order to put in place the necessary actions.Thank you once again for your understanding!

6/10 Satisfaisant

Nassim

Séjour de 7 nuits en septembre 2022
Réponse de Wissal Trabelsi le 19 sept. 2022
Merci pour le temps que vous avez consacré à partager votre opinion. Veulliez accepter nos sincères excuses pour ne pas avoir su vous offrir un impéccable moment de repos en cette occasion.

10/10 Excellent

Abdelmagid

Séjour de 1 nuit en septembre 2022
Réponse de Wissal Trabelsi le 19 sept. 2022
We would like to thank you for the lovely review you shared following your recent visit to our Tunis Marriott hotel and are delighted to read that we were able to match your expectations.

10/10 Excellent

David

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and accommodating. The room was clean, modern and very comfortable. Rooftop pool and breakfast buffet were excellent!
Séjour de 1 nuit en août 2022
Réponse de Wissal Trabelsi le 19 août 2022
Dear Mr. David,We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Best regards,

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Wissal Trabelsi le 19 août 2022
Dear Mrs. Lisa,We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Best regards,

10/10 Excellent

Mohammed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful stay with welcoming staff. Good quality breakfast. Would stay again for my next trip to Tunis
Séjour de 1 nuit en juillet 2022
Réponse de Wissal Trabelsi le 19 août 2022
Dear Mr. Mohamed, Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. Looking forward to welcoming again you in the near future.Best regards,

10/10 Excellent

Aaron

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel in Tunis close to airport
Hotel is brand new and the staff is fantastic. Strongly recommend to anyone arriving in Tunis.
Séjour de 1 nuit en juillet 2022
Réponse de Wissal Trabelsi le 19 août 2022
Dear Mr. AaronThank you very much for sharing this great review of your recent stay at Tunis Marriott hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Looking forward to welcoming you in the near future.Best regards,

10/10 Excellent

Anwar

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Wissal Trabelsi le 20 août 2022
Dear Mr. AnwarWe would like to thank you for choosing our Tunis Marriott hotel for your visit and for recommending us to the travel community of Expedia, this is undoubtedly the best reward for us all. Regards,