« In the service industry things can you wrong but itâs how you recover and make the customer 100% satisfied. The weather was very bad when we checked into Cielo. We were warmly greeted with hot coffee and tea before our room was ready. There were a couple of issues with our room as a result of the weather. Nobodyâs fault. Hotel Cielo and management addressed the issue immediately and provided us options. The views from their loft are spectacular and Iâm sure ona clear day, the views of the Andes...
« In the service industry things can you wrong but itâs how you recover and make the customer 100% satisfied. The weather was very bad when we checked into Cielo. We were warmly greeted with hot coffee and tea before our room was ready. There were a couple of issues with our room as a result of the weather. Nobodyâs fault. Hotel Cielo and management addressed the issue immediately and provided us options. The views from their loft are spectacular and Iâm sure ona clear day, the views of the Andes...
« Beautiful facilities and setting in Valle de Uco. Located within vineyards about 1.5 km from main road. Grounds maintained immaculately. Rooms all on ground level, and spread out within forest-like landscape. Plethora of birds, including doves, pheasants and numerous South American species. Excellent food quality and service. Allowed to dine at leisure for three hours. Easy access to Salentein Bodega (about 1 km) for tour and wine-tasting. Highly recommend. »
« Beautiful facilities and setting in Valle de Uco. Located within vineyards about 1.5 km from main road. Grounds maintained immaculately. Rooms all on ground level, and spread out within forest-like landscape. Plethora of birds, including doves, pheasants and numerous South American species. Excellent food quality and service. Allowed to dine at leisure for three hours. Easy access to Salentein Bodega (about 1 km) for tour and wine-tasting. Highly recommend. »
« While the location might seem a bit remote at first, it is the perfect place to unwind and enjoy the beautiful Mendoza scenery! It is easy to venture out from and then come back to your own spot to test your skills at the Argentine BBQ. We were very much taken care of in a time of need. The owners make it a very personal experience. We highly recommend. »
« While the location might seem a bit remote at first, it is the perfect place to unwind and enjoy the beautiful Mendoza scenery! It is easy to venture out from and then come back to your own spot to test your skills at the Argentine BBQ. We were very much taken care of in a time of need. The owners make it a very personal experience. We highly recommend. »
« Superb lodge. Great room and location, views amazing. Good food but should be also A la carte or vegetarian options in the restaurant (we had only very nice room service food but restaurant menus were only with meat). Only problem was the swimming pool, not usable because very dirty. »
« Superb lodge. Great room and location, views amazing. Good food but should be also A la carte or vegetarian options in the restaurant (we had only very nice room service food but restaurant menus were only with meat). Only problem was the swimming pool, not usable because very dirty. »
« We had a truly exceptional stay at El Carmelo Mountain Lodge. What made our experience outstanding was the personalized and attentive care provided exclusively by Ms. Neyla. I was traveling with my cousin, and on our first day she became ill to her stomach. Ms. Neyla kindly prepared a homemade soup for her and assisted us in obtaining the appropriate medication. Thanks to her thoughtful care, my cousin recovered quickly.
Later in our stay, when we experienced sunburn, Ms. Neyla immediately...
« We had a truly exceptional stay at El Carmelo Mountain Lodge. What made our experience outstanding was the personalized and attentive care provided exclusively by Ms. Neyla. I was traveling with my cousin, and on our first day she became ill to her stomach. Ms. Neyla kindly prepared a homemade soup for her and assisted us in obtaining the appropriate medication. Thanks to her thoughtful care, my cousin recovered quickly.
Later in our stay, when we experienced sunburn, Ms. Neyla immediately...
« We loved our stay; staff were amazing (especially Tomas & Balti), food was fantastic. The glam camps were so cute with breathtaking views, the entire place is magical. If you are using their transport be sure to confirm times as we often found ourself waiting but overall fantastic stay! Insider tip be sure to
check out Cuarto Dominio for a tasting as that was a highlight of our stay! »
« We loved our stay; staff were amazing (especially Tomas & Balti), food was fantastic. The glam camps were so cute with breathtaking views, the entire place is magical. If you are using their transport be sure to confirm times as we often found ourself waiting but overall fantastic stay! Insider tip be sure to
check out Cuarto Dominio for a tasting as that was a highlight of our stay! »
« Beautiful setting, rustic decor but updated. Wonderful for our 2-day visit to the Mendoza wine region⊠only wish we had 1 more day (at least!). »
« Beautiful setting, rustic decor but updated. Wonderful for our 2-day visit to the Mendoza wine region⊠only wish we had 1 more day (at least!). »