Hotel Twin Lakes

« Good place to stay on a budget. I’ve stayed here several times because it is the closest hotel to Genoa City. They have been improving the property over the years. »

« The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

« Clean »

« Personne tres serviable »

« M'y Room was Near the lobby, ans i was hearing Everyone coming and going out. Terrible. Could not sleep »

« Motel classique, petit déjeuner frugal, plutôt bien placé pour visiter Woodstock mais un petit détour sur la route entre Chicago et Lake Geneva. »

« We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we...

« I stayed at the Hampton McHenry for 10 days and had a very good time. The room was clean, large and quiet. Nice pool and small fitness center. I particularly apprieciated the breakfast buffet : good choice or meals and fresh wafers! Free Wifi with above average speed. Coffee available all day in the lobby! »

« Room had spiders/webs in corner, toilet seat was not fully screwed to toilet, extremely small TV had picture 3-4 inches smaller than screen, door to porch had foggy glass, paint/cement on porch was all peeling. We decided to leave and drive home after supper. »

« Répondais a mes besoins et correspondais au prix . »

« Great stay »

« I would definitely recommend. The property could use an update but it was clean, convenient (good location and close to restaurants and shopping), and the staff was friendly and attentive to needs. I would book again. »

« Clean room. »

« Good clean room. But people often gathered around the entrance at various times gives a bad impression and made us feel uncomfortable. »

« The young lady at check-in was lovely - sweet, and then very apologetic when my kid found glass in the pool. The room, aside from the faint stain on the ceiling/humid closet that smelled like mildew, and the carpet that felt like too much soap was used during carpet cleaning, was fine enough. Bed was comfy. The water pressure was intense: finding a setting on the shower head that didn’t feel like I was being sand blasted was tricky, so kids got baths. I’m not one to complain, but once I noticed...