Palaces à Villafranca di Verona

« We arrived at Verona airport late at night with our 4 month old baby to be told by the property that they had no record of our booking, despite the fact I had been emailing with them in the weeks prior about parking and messaging them on the Expedia messaging service and on both platforms they confirmed they would be sending me check in info so I have no idea how they can claim they didn't have a record of it. I tried calling multiple times as we sat in the airport car park with our young baby...

« Parking trouvé en bas sans difficulté, payant mais raisonnable. »

« Hôtel. Eux et moderne, bonne chambre et équipements. »

« Le petit déjeuner était parfait »

« L’appartement était rempli de fourmis. Il y avait également de la moisissure dans les coins des murs. Une forte mauvaise odeur était présente dans le logement, et l’humidité y était très élevée, ce qui rendait l’endroit vraiment insalubre et difficile à habiter »

« room was clean and had comfortable bed and plenty of good towels, air conditioning could not be manually controlled so a little warm in the room at times. staff were always very helpful and many smiling faces. breakfast had enough variety but why no fresh juice? (coffee machine made up for it). its a shame you have to pay extra for cold drinking water during the day, but respect it is a scarce resource in the summer good location half way between old and new town with little jetty to swim from »