4/10 – Schlecht
Sabrina M., Mesa, AZ
23. Apr. 2025
Gut: Sauberkeit
Don't Waste Your Money
Our family was so disappointed with this property. VRBO is suppose to be "home away from home". This "luxury" apartment was not that at all with their bare minimum amenities. Upon arriving we immediately messaged about needing hangers (only 2 hangers in each room), tissue, salt/pepper, and cooking pans that were not rusted out, trash in nightstands, etc. One of the bedrooms also had NO curtains on the window and it was clear there use to be. There was no dresser or luggage rack - we had no where to put our things to get settle for our week long stay. When I opened the night stand drawers one was filled of wrappers of trash and a sleep mask, the other also had trash and someone's glasses and ear pods. I sent photos of everything. The management responses were - they don't supply tissue, only paper towels and TP - which was 1-ply (so luxury). Even a Motel 6 gives you tissue. Regarding curtains, so we could actually sleep, we were informed that the property is as shown in listing photos. Later in our stay we also had to message as there was no laundry detergent and no BBQ's. The photos and listing clearly show/state BBQ's, we were sent on a wild scavenger hunt first being told to check the 15 floor that we already did. Then told to check the 4th floor - no BBQ's. So we had to figure out something different on several nights of dinner even though we counted on being able to BBQ and sit outside. With this low grade management of this property I would not stay anywhere they manage.
Sabrina M.
Aufenthalt von 7 Nächten im April 2025