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Avis sur citizenM Washington DC NoMa

4 out of 5
citizenM Washington DC NoMa
1222 1ST STREET NE, Washington, DC

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 682 avis sur 978." "
Note des voyageurs de 8 (Bien), d’après 184 avis sur 978." "
Note des voyageurs de 6 (Satisfaisant), d’après 56 avis sur 978." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 978." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 978." "

9,6/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Yves

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Olivier

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Trine le 19 mars 2024
Thank you Olivier!

10/10 Excellent

Robin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très agréable, fortement recommandé
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Hugo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023

10/10 Excellent

Marco Belair

Séjour de 2 nuits en juillet 2023
Réponse de DT le 1 août 2023
Thank you for your fantastic rating! We are thrilled that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to providing you with another wonderful stay in the future. See you soon!

6/10 Satisfaisant

Sasha

Les points forts : Propreté
Hôtel récent et très bien esthétiquement. Préférable pour personne seule ou couple, les chambres sont petites (1 lit king) Manque de commodité dans la chambre et dans l’hôtel ( gym moyen, glace disponible seulement au restaurant, réfrigérateur ne refroidit pas )
Séjour de 3 nuits en juin 2023
Réponse de DT le 29 juin 2023
We appreciate your recent stay at our hotel and your positive feedback on the aesthetic appeal. While our rooms are designed to provide comfort for a single person or a couple, we apologize if you found the size to be small. We understand your concerns regarding the lack of convenience in the room and hotel amenities, including the gym, availability of ice cream, and refrigerator cooling. Your feedback is important to us, and we will take it into consideration as we strive to enhance the overall guest experience. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
👍👍
Séjour de 4 nuits en mai 2023
Réponse de Trine le 12 mai 2023
Thank you Maria!

10/10 Excellent

Yannick

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Superbe! 10/10
Séjour de 4 nuits en avril 2023
Réponse de Trine le 28 avr. 2023
THANK you Janniek! What else can we ask for! Safe travels and looking forward to see you back at citizenM, in DC or elsewhereTrine & team

10/10 Excellent

Isabelle, Munich

Séjour de 9 nuits en avril 2023
Réponse de Trine le 12 mai 2023
Thank you Isabelle!

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Sarah Denise

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A shortage of staff and poor quality food for breakfast. Room is very small but fit my budget by booking through a third party. When booking through the hotel it's priced too high for a small room where you have to climb over someone to get in and out of the bef.
Séjour de 5 nuits en mai 2024

10/10 Excellent

Dania

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love it!
Séjour de 2 nuits en mai 2024
Réponse de trine le 8 mai 2024
Thank you Diana! We love you too (professionally) Come back soon!

8/10 Bien

Oscar, Broken Arrow

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was trash on the sidewalk right outside of the property. No effort made to pick it up by hotel staff. Very convenient to the Metro station.
Séjour de 3 nuits en mai 2024
Réponse de trine le 8 mai 2024
Thank you for leaving a review Oscar! I can reassure you that we pay attention to the details here at citizenM NoMa. I am sorry to hear that that is not your experience. We hope to be able to welcome you back in the future. Trine & team

10/10 Excellent

Lorena

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy walk to downtown Washington DC. Short walk to metro.
Séjour de 5 nuits en mai 2024
Réponse de trine le 8 mai 2024
Thank you Lorena!

10/10 Excellent

Sabrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de trine le 8 mai 2024
Thank you Sabrina!

10/10 Excellent

lynda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great corner room
Séjour de 2 nuits en mai 2024
Réponse de trine le 8 mai 2024
Thank you Lynda! come back and see us soon!

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location-clean-cool decor
Séjour de 3 nuits en avril 2024
Réponse de trine le 8 mai 2024
Thank you Kevin!

4/10 Médiocre

Ellen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I totally disliked this hotel. My room was like a cruise cabin - very narrow. The bed was comfortable but the pillows were 2 feet long and extremely thick making it difficult to get comfortable. Good thing I was sleeping in the bed by myself because it is surrounded on three sides (2 walls and a window) so you cannot walk around the bed. If someone was in bed with me, they would literally have to crawl over me to get out of the bed. The TV turned on with an I pad, guess a remote control is too old fashion. On my final morning there, the TV wouldn't turn on. The bathroom was also very tiny. The shower had a weak spray and the towels were rough. Don't expect your trash to be picked up between days you are staying there. I saw very few staff there - you even check yourself in.
Séjour de 2 nuits en avril 2024
Réponse de trine le 8 mai 2024
Hello Ellen, Thank you for leaving your feedback although I am very sorry to hear that you did not enjoy staying with us. Our rooms and the the lay out and esthetics are the same in all of our well tested citizenM concept rooms and it is liked and appreciated by many. We know that we are not for everyone and I therefore want to thank you for trying us and wishing you safe travels in the future. citizenM Washington DC NoMa

10/10 Excellent

geraldine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s unique
Séjour de 1 nuit en mai 2024
Réponse de trine le 3 mai 2024
Thank you Geraldine!

10/10 Excellent

Bernard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceeded expectations
Séjour de 2 nuits en mars 2024
Réponse de trine le 3 mai 2024
Thank you so much Bernard! welcome back!

8/10 Bien

Winnetta

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The hotel was very cute with all of the decor. I loved the check in time which was at 2 o’clock.The room was perfect even though small.I loved the way the iPad connected to the lights and tv. I felt safe at CitizenM because no one could get up the elevator without a keycard and when they locked the doors outside you had to use your keycard to get in. The only thing was upon requesting our room to be cleaned it wasn’t. But other than that would recommend this hotel.
Séjour de 5 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you so much Winnetta! Great review and we highly appreciate that! I am sorry to hear that we failed to accommodate your cleaning request. We clean the rooms every three days but on request free of charge. So sorry for the inconvenience. Welcome back to citizenM any time!Trine & team

10/10 Excellent

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you!

10/10 Excellent

Judith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very trendy with lots of cool areas to hang out on the ground floor. Close to Red line metro stop.
Séjour de 1 nuit en avril 2024
Réponse de trine le 3 mai 2024
Thank you so much Judith! Welcome back any time!

10/10 Excellent

Giselle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you

6/10 Satisfaisant

Phyllis, Cincinnati

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family of five adults had three rooms at the Citizen M for four nights. It was tastefully decorated, with a hip vibe and nice lobby/bar area. The location was a little out of the way, not near most attractions. However, the biggest issue was the size of the rooms. I travel extensively, spend a lot of time in nyc which is known for cozy rooms, and I’ve never seen a room that small. We had carryon bags and couldn’t leave them open because they took up most of the space in the room. And what’s with the bed wedged with walls on three sides and access on just one side? I literally had to climb over my husband to get in the bed. I liked the techie features and the room was surprisingly quiet but we’ll never stay in a Citizen M again. Never.
Séjour de 4 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you for leaving a review Phyllis although we are sorry we did not meet your expectations. Our rooms are different than most hotel room, admittingly smaller which is also not something we hide. We do love our well designed rooms and on top of that the spacious Livingroom designed for everyone to enjoy while staying with us, We do understand that they are not for everyone and thank you for trying us out.Trine & team

10/10 Excellent

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you!

8/10 Bien

Jeffery Ryan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property. Enjoyed the stay. The rooms are very modern. The only negative is the bathroom It’s a glassed walled toilet and shower. No little privacy and leaves very little to the imagination when you or your significant other uses the restroom. Not a big deal if you’re in a long term relationship, but I can’t recommend it to a new couples first outing together.
Séjour de 3 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you for your feed back Jeffery Ryan! I am sure the feed back regarding our bathrooms are useful for many. Always good to know what to expect and then you can make an informed decision. We do hope that you will return in the future. Thank you! Trine & team

10/10 Excellent

Darko

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly but convenient
Séjour de 2 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you Darko!

10/10 Excellent

Jeanne-Marie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place. Super friendly and helpful staff. Quiet rooms. Yummy breakfast.
Séjour de 5 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you Jeanne-Marie.. WE hope you got to enjoy our yummy coffee with your breakfast too.. Personally I think that is the best part! welcome back to citizenM any time.citizenTrine & team

8/10 Bien

Juan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A different hotel experience, almost everything in the room is controlled with an ipad, very unique. Some of the surrounding restaurants can get quite pricey.
Séjour de 3 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you very much Juan! we are glad you liked it! citizenTrine & team

10/10 Excellent

Birgit, Washington

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you

10/10 Excellent

Erin

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de trine le 3 mai 2024
Thank you Erin!

10/10 Excellent

Karen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the sitting area, too
Séjour de 2 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you very much Karen. Much appreciated! Trine & team

10/10 Excellent

Kennissa

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is very nice and well kept.
Séjour de 4 nuits en avril 2024
Réponse de trine le 8 mai 2024
Thank you very much Kennissa!

6/10 Satisfaisant

KIMBERLY

Les points forts : Propreté
Séjour de 5 nuits en avril 2024
Réponse de trine le 8 mai 2024
Thank you Kimberly. I can see that we did not fully meet your expectations but hope you will consider staying with us again in the future. citizenTrine & team

10/10 Excellent

Felicia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was just like the pictures shown, absolutely beautiful but the smallest room I’ve ever stayed in (tastefully done) very modern and colorful.
Séjour de 3 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you Felicia... WE are glad you liked it! The rooms are a bit of an experience and we know they sometimes require a bit getting used to.. Once you get a feel for them and the design I promise you will never miss the additional space :0) Come back and see us! Trine & team

10/10 Excellent

Anne

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de trine le 8 mai 2024
Thank you Anne!

6/10 Satisfaisant

Lenny

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice design and great technology but the tiniest hotel room I've ever stayed in. And was quite expensive.
Séjour de 3 nuits en avril 2024
Réponse de trine le 8 mai 2024
Thank you for your review Kenny. I am sorry we did not fully meet your expectations. Our rooms are on the smaller side but carefully designed for great comfort. Hope to be able to welcome you back in the future!Trine & team

10/10 Excellent

Jelani

Séjour de 1 nuit en avril 2024
Réponse de trine le 3 mai 2024
Thank you Jelani!

10/10 Excellent

Karl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you Karl!

8/10 Bien

Desiree

Séjour de 2 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you Desiree!

4/10 Médiocre

Jenny

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Advertises good beds and large fluffy towels. Beds are like slabs, towels are scratchy, night staff doesn't know where a plunger is in case of toilet clogs, and if room service/ordering at the restaurant inside the hotel requires you to download an app and make an account. Hotel lobby has a self check in that is still staffed, might as well just have a normal check in desk. Best part of the hotel is it's easy to wake up and want to get out of bed, and it's close to the city metro.
Séjour de 6 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you for leaving us a review Jenny although we clearly did not meet your expectations. All feed back is appreciated and we know that what we have to offer is not for everybody. Thank you very much for staying with us. Trine & team

8/10 Bien

Leon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Initially disorienting having not stayed at a Citizen M before. However, it was visually adventurous and I would consider using it again.
Séjour de 5 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you so much Leon! We understand that citizenM is a different experience and we absolutely hope you will return and try us out again! Trine & Team

10/10 Excellent

Lashanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is located near the train. The staff was very responsive to our needs.
Séjour de 4 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you very much for the positive feed back Lashanda!

10/10 Excellent

Eric

Séjour de 4 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you Eric!

10/10 Excellent

Alejandro

Séjour de 4 nuits en avril 2024
Réponse de trine le 8 mai 2024
Thank you Alejandro

8/10 Bien

Jeehoon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay
Séjour de 2 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you Jeehoon!

10/10 Excellent

Nancy

Séjour de 2 nuits en avril 2024
Réponse de trine le 8 mai 2024
Thank you Nancy!

10/10 Excellent

Zeila Labrada

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel
Séjour de 3 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you so much!!!

10/10 Excellent

Tammi

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a unique hotel that was also affordable. Near to metro station for quick access around town.
Séjour de 4 nuits en avril 2024
Réponse de trine le 3 mai 2024
Thank you so much Tammi. We hope to be able to welcome you back in the near future! Trine & team