2/10
Very disappointed with rental. The worst rental I've ever booked. Not enough effort put into maintenance and prep for next guest. Review gets picky, once a few important enough things go wrong I notice everything.
First, the check-in process is much more confusing than it needs to be. Booked through VRBO received emails from them, guesty, we host, key cafe. Instruction emails are like novels. There's really only like 4 steps to check-in. When I went to get the key from key cafe after late flight, I couldn't, because the key cafe wasn't working. This set the tone for the whole stay.
After getting in room, only because concierge was sympathetic to frustration she saw me experiencing, the disappointment kept coming. No AC in the room. Listing has heat/AC as amenities, but you don't see that they are only available at different times of year unless you read the the novel that is the property details.
All issues with room
-stocked with half roll of toilet paper and paper towel
-no dish towels or wash rags
-internet not working
-toilet wouldn't flush properly
-walls filthy w/smears on all
-protruding corners of walls severely chipped,drywall and paint missing
-vertical blinds disgusting w/smears all over
-front of warming drawer under oven falling off
-closet door handle broke
-lots of loud noise. Dumpsters and building loading dock right outside window. Dumpsters slammed empty and loading dock open @ 7:30a
Do yourself a favor and spend a little more for anything but this.
Justin A.
Séjour de 4 nuits en novembre 2024