Jean, You forgot your jacket on the luggage cart and we did look the carts but after 3 hours. I am sorry that none of the guest returned your jacket to the lobby but if it would have lost in the guest room you can blame us but you forgot hanging on the luggage cart and many guest use our carts. Please let me know if you have any questions. Thank you, Nick Patel General Manager

Dear Berna,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear chee nouThank you for your kind feedback! We're always looking for ways to enhance our breakfast offerings to better serve our guests. Biscuits and white sausage gravy sound like a delicious addition that we'll consider incorporating into our menu. We appreciate your feedback and hope to have the opportunity to provide you with a satisfying breakfast experience next time you stay with us. Sincerely, Hotel Manager

Dear James,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

Dear John,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

Dear Mary,Thank you so much for your glowing feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

Dear Marvin,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

Dear Patrick,We're glad to hear that you found your room clean with good amenities during your stay. However, we're sorry to hear that the pool and hot tub were closed on different nights, causing disappointment. We understand how frustrating this must have been for you, and we apologize for any inconvenience it caused. Your feedback is valuable, and we'll look into the issues with the pool and hot tub closures to ensure improvements are made. We hope to have the opportunity to better serve you on your next visit.Sincerely, Hotel Manager

Dear CHAD,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback! We're glad to hear that you had a pleasant stay overall, despite the issue with the tub in Room 210. We apologize for any inconvenience this may have caused and will address it promptly to ensure the comfort of our guests. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

Dear Patricia,Thank you for your great feedback. We're delighted to hear that you enjoyed your stay and found our accommodations to be comfortable and convenient! Providing a relaxing environment with modern amenities is important to us, and we're thrilled that you found our beds, pillows, and bathroom amenities to your liking. We hope to welcome you back for another comfortable stay in the future!Sincerely,Hotel Manager

Dear John,Thank you for your glowing feedback. We're delighted to hear that your stay met your expectations! Providing a comfortable and enjoyable experience for our guests is always our goal. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

Dear Melissa,Thank you for your kind feedback. We're pleased to hear that you found our hotel to be economical and conveniently located. However, we apologize for the noise disturbances from neighboring rooms and the issue with the water in the toilet. Your comments regarding soundproofing and maintenance will be addressed with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely, Hotel Manager

Dear Randy, Thank you for your positive feedback. We're delighted to hear that you found our hotel to be reasonably priced, clean, and conveniently located for your trips to Aspirus Hospital. It's wonderful to know that our staff, including our new team members, provided pleasant service during your stay. We'll be sure to pass along your kind words to them. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

Dear Karen,We apologize for the inconvenience you experienced with the hot water during your stay. Providing a comfortable and reliable experience is our priority, and we regret that we fell short of your expectations in this regard. We'll investigate the issue promptly to ensure it doesn't happen again in the future. We hope to have the opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager

Dear Briget,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

Dear Jennifer,Thank you for your kind feedback. We're truly sorry to hear about the issues you encountered with the bathroom sink and shower during your stay. It's unacceptable that you experienced drainage problems and noise disruptions from the shower, and we apologize for the frustration this caused. Your feedback is invaluable, and we're taking immediate steps to address these maintenance issues to ensure a more comfortable experience for our guests in the future. Sincerely, Hotel Manager

Dear Louise,Thank you for your kind feedback. We're pleased to hear that you found the overall cleanliness of our hotel to be excellent. However, we apologize for the issues you encountered with the heating unit vent and the noisy refrigerator in your room. We'll address these issues promptly to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience soon.Sincerely, Hotel Manager

Dear Cassie,Thank you for your kind feedback. We're delighted to hear that you found our staff friendly and our hotel clean. However, we apologize for the inconvenience and delay you experienced during the check-in process. Your feedback is valuable, and we'll review our procedures to streamline the process and minimize wait times for our guests. We hope to welcome you back for a smoother and more efficient experience in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback. We appreciate your input and hope to improve our services to provide a better experience in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found value in your stay with us. Looking forward to welcoming you back on your future visits to the Wausau area!Sincerely, Hotel Manager

Dear Sandy,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

Dear Jason,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Dana,Thank you for your positive feedback! We're delighted to hear that you appreciated the cleanliness of our facility and had a positive interaction with our staff. Providing a clean and welcoming environment, along with excellent customer service, is our priority. We look forward to welcoming you back in the future and continuing to exceed your expectations. Sincerely, Hotel Manager

Dear Guest,We are very sorry to hear that we did not meet your expectations.I deeply apologize for all the inconvenience. We are working to improve the problem areas detected during your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will return to stay with us again.Sincerely, Hotel Manager

Thank you for your comments. We just finished major renovation at this hotel in 2022. Yes it’s old but clean and newly renovated Super8.

Dear Allison,We sincerely apologize for any inconvenience caused by the presence of smokers near the entrance. We understand that this can be unpleasant for our guests, and we take your feedback seriously. We will address this issue promptly to ensure that all our guests can enter and exit our premises comfortably. We appreciate your understanding and value your input as we work towards providing a more enjoyable experience for all our guests. We hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

Thank you for taking the time to share with me your recent experience at the Super8. I want to take the opportunity to apologize for the incident that you mentioned. For our guest safety front desk do make rounds of the hotel to make sure that all our entrance doors are locked. We do have all our rugs shampoo once month due to heavy traffic. We look forward to serving you on your next trip. Please feel free to contact me if I can be of assistance to you.

We apologize for any inconvenience. Please provide us more information so we can do better in future. Thank you!

Dear Thomas,Thank you for the review. I’m very pleased that you had such a great time during your stay with us. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to having you with us again soon. Sincerely,Hotel Manager.

Dear Michael,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

Dear Rebeca,Thank you for sharing your feedback! We're pleased to hear that you enjoyed the updates throughout the stay and found our staff to be friendly. While we acknowledge the limited breakfast options, we're glad to offer it as a complimentary service. Your positive attitude is appreciated, and we'll certainly take note of your comments to continually improve our offerings. We hope to have the pleasure of hosting you again in the future! Sincerely, Hotel Manager

Dear Pang,Thank you for sharing your positive experience! We're pleased to hear that you found the hotel nice, clean, and very comfortable. Your feedback is valuable, and we appreciate your understanding about the minor issue with the tub. We're committed to maintaining high standards of cleanliness, and it's great to know that it was noticeable during your stay. We look forward to providing you with another comfortable and enjoyable experience.Sincerely, Hotel Manager

Dear Guest,Thank you for providing detailed feedback about your stay. We're pleased to hear that your check-in experience was quick and the staff was personable. It's great that your room met expectations in terms of cleanliness and amenities. We appreciate your honest assessment of the breakfast options, and we'll certainly consider that for future improvements. We hope you had a comfortable and enjoyable stay, and we look forward to hosting you again if your travels bring you back to the area.Sincerely, Hotel Manager

Dear MARC,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again.Sincerely, Hotel Manager

Dear Derek,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Donald,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the slamming doors and noisy neighbors during your stay. We understand that a peaceful environment is crucial for a comfortable experience, and we regret that we fell short in this aspect. Please be assured that we take your comments seriously, and we will address this issue to ensure a more enjoyable stay for future guests. If you choose to stay with us again, we'll do our best to make sure your experience is much more serene.Sincerely, Hotel Manager

Dear Victor,Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Teresa,Thank you for your wonderful feedback. It's fantastic to hear about the positive aspects of your stay! Kudos to the hotel clerk for accommodating an early check-in on a snowy day, and the janitor for promptly fixing the hot tub jets—excellent customer service. I'm glad you enjoyed a great breakfast and found the staff to be exemplary. Clean rooms and comfortable beds are always a plus. We hope to welcome you back for another wonderful experience in the future!Sincerely, Hotel Manager

Dear Cynthia,Thank you for sharing your positive experience! It's great to hear that your stay after the Grand Theater performance was enjoyable. A clean and quiet room, along with the opportunity to relax in the hot tub, sounds like a perfect way to unwind. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

Dear Michael,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear Joni,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

Dear Darin,We are truly sorry to hear about the disruptive experience your mother and cousin had during their stay. It's unfortunate that the neighboring guests were loud and that they weren't able to move rooms despite the disturbance. We take such matters seriously and will address this with the team to ensure that situations like these are handled better in the future. Your feedback is valuable, and we hope to have the chance to provide a more comfortable stay should the opportunity arise in the future.Sincerely, Hotel Manager

Dear Nathan,Thank you for your stay and wonderful comment! We're thrilled that your experience exceeded your expectations. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager

Dear Lewis,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Peter,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager

Dear Vilma,Thank you very much for your stay. We really appreciate your kind words and recommendations. It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we did a good job. It would be a pleasure to have the chance to serve you again in the future. Sincerely, Hotel Manager

Dear Nancy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

Dear Beverly,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager