Hotel West Monroe

« Breakfast was great! I interacted with Stacy on 2 weekends back to back for passing of my family member. Never mentioned it to her b4 hand and was welcoming and full of hospitality. Matter of fact EVERY SINGLE PERSON ON STAFF THE WEEK ENDS OF 4/18-19 and 4/24-25 WERE SO PLEASANT AND WELCOMING AND HOSPITABLE. »

« Noisy at 11 at night »

« Great communication, super friendly, hassle-free check-in/check-out, very clean, and in the heart of downtown! Will definitely stay there again when I am back. »

« The staff exceeded my expectations with everything. They were extremely polite, courteous, and knowledgeable. I was treated like royalty by everyone. They definitely made my stay enjoyable. »

« The hotel is extremely clean. Breakfast was great with a lot of options. I did not use the gym but there seems to be adequate equipment and was clean as well. Staff was very friendly and helpful. »

« Not very clean and the bed was very uncomfortable »

« The lobby was clean but the floor we stayed on the hall was dirty, the room smelled, the shower was broken and no hot water in the sink. I went down to report the problem when discovered in the morning and no offer to move us to another room so we could shower and I was told the owner would contact us. No contact to date. We did not stay for breakfast as we wanted out of this poor hotel immediately! Will not trust Hilton hotels again as you never know what you are going to get. »

« Friendly staff and the room was very spacious and clean. »

« Charming, great location, would book again 100% »

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« Absolutely worst motel I’ve ver booked, my husband and I did not even stay 10 minutes in that room because of how filthy and disgusting it was. As soon as we parked we noticed a lot of activity going on in the parking lot, lots of people walking around, very loud, so safety was already a concern at that point. We then go up to the room, as soon as we get the door open a ROACH runs right across the door. first thing I always do when staying at a hotel is inspect the beds, floor, restrooms etc....

« No one at front desk I the morning. Bathroom not very clean. »

« There were roaches in my room and I wasn’t pleased at all. »

« The room was very clean and quiet »

« Parking safe, Need warning of step down to bathroom, no closet rods, no towel holders, Refrigerator leaked water onto floor, ineffective security lock on door shades taped to wall to prevent sun in. Sitting area in photo not available, no coffee or amenities available. Beds comfortable. »

« Clean room, mattress a little hard, air conditioning good and breakfast fresh »

« The beds had sheet metal under them so that every time you moved it sounded like some one was hitting the side of a metal building, the breakfast was breakfast burritos in a.fridge with a microwave in a 6 ft by 12 ft lobby,I was told it was grab and go breakfast only,needless to say I only stayed one night,I left that morning ,didn't stay the second night and went to another hotel »