2/10 – Ungenügend
George B.
9. Juli 2024
Verbesserungswürdig: Sauberkeit
Double booked nightmare
Property owner double booked house and ended up cancelling our reservation. We were 16 hours from home and had no where to stay, On a holiday week when everything was already booked. Owner cancelled reservation while we stood there trying to find another place to stay. Owner was rude and not helpful at all. He lied to us, saying that renters had booked in February, but VRBO told him on speaker phone while we listened that we were the first to book. Property was not maintained well at all. Wasp nest hanging from eaves, mold and moss growing on siding, broken plastic furniture in front yard, railing on porch appeared to be unstable, and window A/C units that were sealed with what appeared to be towels. I would never recommend anyone rent from this owner. I would give 0 stars if that was an option. We have never experienced anything this bad in our lives. I hope VRBO takes notice of this and pulls this owner from their site so that they can't do this to anyone again!!
George B.
Aufenthalt von 4 Nächten im Juli 2024