Hotels nahe Westchester County Center (White Plains)

„Arroganter, unfreundlicher Check-In, dann eine verstopfte Toilette und zum Ende wurde uns die von Hotels.com als Silver-Vorteil versprochenen 10 Dollar Guthaben pro Person und Tag nicht gewährt, weil man nichts davon wusste. Für mich darum das erste und letzte Mal Sonesta. Schade, denn eigentlich wäre das Haus schön, aber niemand scheint willens, was daraus zu machen.“

„Overall wonderful“

„Sehr nettes und hilfsbereites Personal. Nähe Bahnhof, ideal um nach Manhattan zu kommen.“

„Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected.“

„After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is ...

„Property was missing needed items and it took two days to get them(coffee maker). For the price you get what you’d expect. Older property with some updates needed. Everything worked but older appliances. “

„did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming“

„It was a scam the house was never a villa and someone lives there they lied and are scammers“

„The property was double booked and they took my money and the code was never received therefore I could not check in to the property. I’m still waiting on a refund of $416.02 . The property should not be listed if people are occupying it. I was distraught when I found out this on my birthday weekend scrambling to find a place to go at almost midnight. This person should be banned from renting out this property so that it doesn’t happen again!“

„Einer von zwei Fahrstühlen funktionierte nicht, das führte zu langen Wartezeiten auf dem Weg nach oben und unten, die Zimmer wurden entgegen der Buchung nicht täglich gereinigt, die Klimaanlage war unerträglich laut und rumorte wie eine kaputte Maschine, der Schmutz sammelte sich an deren Auslässen. Auch das zugewandte Personal kann nicht verhindern, dass das Hotel das Geld nicht wert ist. Daher keine Empfehlung. “

„Alles war gut. Zimmer sauber. Personal freundlich. Essen beim Frühstück mit guter Auswahl. Nur der Frühstücksraum hätte etwas größer sein können.“

„I will definitely be back. such a great hotel. Especially love the lobby and staff; the rooms are super cute and cozy.“

„Gute Auswahl beim Frühstück, Personal sehr freundlich, Zimmer sauber, gute, kostenfreie Parkplätze“