Hôtel près de Whitelands Dog Walking Area, Londres, Londres

« Good but no air cond »

« There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again. »

« The air conditioner was not working and never got fixed »

« Hormis la climatisation j’ai pu remarquer que la chambre reste toujours froid. »

« Une nuit seulement. Salle de bain avec douche propre mais eau froide le matin, lavabo pas lavé avec des restes de saletés. Bruyant (les évacuations dans l'immeuble, la ventilation de la salle-de-bain et la route très passante). Draps très propres, lits confortables, accueil charmant. Donc correct pour une nuit. »

« Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness »

« Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. »

« The room I booked and showered on the page that’s not the room I was given . Also it was relatively dusty and I to clean it myself before I could sleep in it . I believe the cleaners can do way better . Thank you »

« Comfy bed, clean, good shower, helpful staff »

« Spotlessly clean rooms, location, quality of decor and bedding. »

« parking good - room service good breakfast poor »