2/10 Horrible
Nancy B.
6 août 2025
Les points faibles : Propreté
1. Check-in: Condo check-in closed -- had to find out check-in process at hotel. Told condo check-in has been closed for 3 years.2. Condo Building: Garbage receptacles outside the building overflowing with trash. Sidewalk, needs power washing. Two elevators beat up and dirty.3. Double-Condo: musty/unhygienic smelling -- turned the air on high to "freshen" the air.4. Carpeting: needs replacement in unit and hallway. Carpeting coming away from kitchen baseboard5. Furnishings: ok, but need updating.6. Lighting -- dungeon-like, dark, even with lights on and curtains open7. Paint: dark, needs updating8. Balcony: filthy -- did not feel comfortable using8. Main listing indicated the unit had a laundry -- not a common laundromat. The "management", Vacasa said this detail was in fine print. Would not have booked without in-unit laundry9. Broken stuff: Kitchen faucet and doorknob in one the bathrooms fell off.10. Wifi-- terrible!11. Vacasa "management" -- beyond awful -- we tried to communicate our concerns many times -- only to be given the run around.12. Would never stay at Chula Vista again. Will never book a property "managed" by Vacasa. Sincerely, considering not using VRBO in the future, as VRBO only referred to Vacasa re our complaints and concerns. We have used VRBO many times -- always being happy. This time it was a terrible experience.
Nancy B.
Séjour de 4 nuits en juillet 2025