Hôtel près de Woods Park, Peoria Heights, Peoria Heights

« I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I...

« The hotel was overpriced for how dingy it was. There was nothing fresh at breakfast. I would not stay there again. »

« We have been coming for over 10 years. It used to be a great hotel, which is why we continue to stay here. The last few trips have been less than desirable and i think it is time we look for another location. Check in: showing up a half hour early, we were not allowed in one of our 2 rooms. We were not even allowed to pay for an early check in. Note: there were 4 cars in the parking lot when we arrived. For the past decade, we have never had that issue over a half hour. Cleanliness: The floors...

« The breakfast amenities were very good, the hotel staff was very friendly. The lighting on the bathroom vanity mirror needs to be brighter in order to highlight any facial details. I had to request a room cleaning twice because it was never completed after the first request. Overall, the experience was above average. »

« Under remodeling, only expensive Bistro with limited hours so no complimentary coffee. »

« na »

« Service pas très chaleureux à la réception. Hôtel correct pour le prix puisque nous n’etions que de passage. Petit déjeuner pas très élaboré »

« Great place for the price I would recommend it…. »

« Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet »

« yes, parking was save and breakfast tasted great. »

« Wonderful, the room, the pool, the staff. »

« Clean room that was very large. Smooth and quick check in. Would stay here again! »

« I pad almost $300 for one night. And it was nothing more than a janky hotel. There was a spot on the wall tha was easily just patched over. I can hear everything going on in other rooms. The curtains only close halfway and it’s nothing but sun hitting you first thing in the morning. And the smell of the place…the smell…it was terrible!! »

« Didn't you have breakfast. »

« This place is a dump. Unfit for occupancy. Innkeeper, you should be ashamed of yourself. »

« meme pas bonjour l employee demande le passeport ce qui est normal mais demande en plus une piece d i dentite supplemantaire. anormal on lui demande une chambre en hauteur elle nous repond que c est 10 dollars en plus que ns avons refuse de payer et le pire si vs etes placer vers l autoroute vs ne dormez pas de la nuit tellement bruyant. et j oubliais. odeurs de cigarette dans les chambres et dans le hall sinon la chambre est grande dommage »

« Very disappointing experience at Embassy Suites East Peoria Riverfront Hotel. I chose this hotel because of the high ratings, but the room cleanliness was unacceptable. Before I could even put my belongings away, I noticed thick dust all over the outside and inside of the closet door, the bathroom counter, and even the tissue box. I attached photos and videos because the dust buildup was very obvious. I am sensitive to dust and spent the night sneezing and feeling uncomfortable instead of...