We really enjoyed our stay, the location is absolutely perfect to walk into the centre and even close enough to walk home at night. The decor is lovely, you can tell real thought has gone into the design.
There are just a few things that let it down. The bed is extremely uncomfortable. Many things were broken, the toaster looks pretty but when you use it the levers are both snapped off and just put back on! Same for the ironing board, which lowers itself when you run the iron up it! There needs to be some work done to the damp and mould issues.The biggest thing is the cleanliness and level of spiders. There were huge cobwebs everywhere which would have taken minutes to have been hoovered in the clean before arrival. We had to dispose of well over 15 big spiders! Once we’d done that, they didn’t come back. So they could have just been sorted in the clean before we arrived, and we wouldn’t have kept having the issue. There’s no Hoover either, so we had to use the dustpan and brush for the cobwebs - which were so big and obvious, and in every room, it was very odd to have been missed. The big space behind the television unit was disgusting, the cobwebs must have been built up over quite some time. Some walls had 3 or more spiders together, unsure how they weren’t seen by the person preparing the place for arrivals. Very odd. The floors hadn’t been mopped either because there were belongings from a previous guest on the floors. Feels like a shame when there’s so much thought put into the design and the location is just so brilliant. It’s not cheap to stay, so these things could easily be improved upon. We had a lovely time in York, there are so many lovely restaurants and lots to do!