Hôtel près de Zoo de Cologne, Cologne, Cologne

"Très belle chambre spacieuse "

"Hôtel propre et esthétique, les chambres sont bien entretenues et agréable et je pense que on a était sur classer , L'emplacement est un vrai point fort: à seulement 8 minutes à pied de la cathédrale et avec d'excellents restaurants juste à côté, ce qui est très appréciable. L'équipe a essayer d'être la plus gentil avec nous et merci a eux En revanche, plusieurs points sont gênants : nous avons été facturés pour deux petits-déjeuners, alors que nous en avions pris un seul pour deux personnes. Autre point négatif: présence de moisissures dans le sèche-cheveux, ce qui pose un vrai problème d'hygiène. En résumé, un hôtel bien situé et agréable visuellement, mais avec des détails à améliorer notamment sur le service et l'hygiène."

"Oui chambre ok ainsi que le personnel "

"First impressions weren’t great, reception area and front of desk very unwelcoming and uninviting. When asking for recommendations of where to see in the area she was very unenthusiastic to tell us and acted as if we were a hindrance. Room was no better, looks like something from the 80’s that has been forgotten about. Booked a double and ended up with two single beds. Very dated and dirty, bathroom had hair in shower still, toilet seat doesn’t stay up so it kept falling on your back when trying to use the toilet! Grouting on the tiled floor shifted and actually came loose and stuck to my feet, disgusting. Lights beside the beds didn’t fully work, a constant flicker and not actually attached properly. Constant noise outside the room until early hours, shouting, laughing, bottles smashing, unsure if this was from a nearby business? Can also hear noise from room above, every single movement could be heard throughout the night. Checking out was no better either, was not asked of our stay was ok (seems they already know the answer and avoid this question) he seemed again fed up of us being there when asked if we could store out suitcase. When collecting our suitcase to leave later, no goodbye or acknowledgement, only gets a 2 star due to surprisingly comfortable beds and convient location, but absolutely not worth the money at all, avoid."

"Très bien "

"Tout était parfait vraiment très bien "

"Excellent hotel, comfortable, nice designs, but sadly I experienced a flooding in the bathroom just taking a shower. Arrived Very late, tired and this happened. Phone was not working, rooms in a basement had not network thus I had to go to reception at midnight to ask for help. They gave me another room where the heater was turned on at 32 degrees! So impossible to sleep straight with such heat (even the walls and bed were extremely hot so no time to cool down. The personel tried to help bit couldn't do much, and I was not in the best mood that late to wait at reception."