Thermes de Banja : Séjours pour enfants

The unit was a lot less clean than anticipated (e.g floor and surfaces didn't seem cleaned/wiped down). There were also lots of things that looked like they needed replacing or at least some maintenance. For example the the dish rack could use a proper clean (it was showing signs of mould) or all together replaced. There was an old sponge and washcloth in the kitchen that could have been replaced. Similarly, the shower curtain looked extremely old and stained. When I reached out to the host about this, he was extremely responsive and came by to replace the curtain, which I appreciated. The apartment is livable but it certainly wasn't clean enough to feel comfortable. It's also really noisy from the street below (enough to have to wear ear plugs some nights), but this isn't the fault of the host. As I said, the host was really friendly and responsive, but the apartment could use a deep clean and a bit of care to make it more comfortable for guests.

Cool Japanese style hotel. Comfortable and spacious rooms. Loved the breakfast with fresh custom made omelettes and more.

À notre arrivée, la fenêtre de la chambre était ouverte alors qu’il faisait 0 °C dehors. Le chauffage ne fonctionnait pas et, malgré notre réclamation à la réception, le problème n’a pas été résolu : on nous a simplement donné des draps supplémentaires au lieu de nous changer de chambre ou de réparer le chauffage. Nous avons été très déçus, et j’ai malheureusement fini par tomber malade à cause du froid dans la chambre.