Sabina: Urlaub nur für Erwachsene

Alles hat uns sehr gut gefallen. Das Hotel war sehr angenehm und der Service ausgezeichnet. Vielen Dank für den schönen Aufenthalt!

Unser Zweibettzimmer war zwar klein, aber absolut ausreichend und sauber. Der Zimmerservice war super (jeden Tag frische Badetücher), die Angestellten äußerst zuvorkommend und hilfsbereit und das Frühstück war (auch für deutsche Frühstücksgewohnheiten) sehr lecker. Die Lage des Hotels ist super, die Gegend sehr ruhig und ordentlich und hat sehr gute Restaurants zu bieten!

Glorious property, 3-Star food, 5-star service.

Our stay at Al Viminale Hill Inn & Hotel was disappointing due to several issues that affected our experience. The main problem was the air conditioning. Although it provided cool air, it produced an unbearable and extremely loud noise during operation. With temperatures reaching up to 37°C outside, switching it off at night was not a realistic solution. The noise significantly affected our sleep and made the room difficult to use comfortably. We reported the issue to the reception. The problem was acknowledged, but we were informed that no alternative room was available. We were advised to cool down the room during the day and turn off the air conditioning at night, but no effective solution was provided. Additionally, the refrigerator did not cool properly. As a result, food and drinks, including milk, could no longer be stored safely and had to be discarded. Due to these issues, we requested a partial refund through the booking platform. The request was reviewed, but the hotel did not approve it. The booking platform offered a goodwill compensation. We also noticed that other guest reviews mentioned similar concerns, including issues with air conditioning and shower problems. The location was convenient, but in our experience the room conditions and functionality did not meet the expected standard.