Belgien: Abenteuerurlaub

It was a great stay. Friendly service and well located.

Lage direkt am Bahnhof, für citytrip optimal. Allerdings sind die Zimmer nur okay und Bett extrem weich.

Very friendly staff, clean & very good, delicious breakfast

The hotel is unfortunately getting on in years. Superficially ok but if you take a closer look you can see that it needs more in-depth cleaning and maintenance. The service is mixed. We experienced everything from noticeable cordiality to cool processing. When the hotel debited over €500 from our credit card without explanation before we arrived, there was no explanation or apology, just a brief “I'll refund it”. In response to the fact that we had to complain about our first room because hair was stuck to the wall and in the shower, we received very good service and dedicated staff. We would not book here again on our next visit to Brussels. Price and service are not right.

good pool and gym. Breakfast was delicious.

Insgesamt die Mitarbeiter waren total nett. Gutes Service. Für Parkhaus mussten wir nur 35 Euro für einen Tag bezahlen wir haben den Schlüssel abgeben und beim ausschenken wurde vor das Hotel geparkt. Frühstück hat 70 Euro für 2 Personen gekostet aber war nicht so richtig überzeugend. Ganz normales Brot gab es nicht. Pancake oder warme Waffeln hätte ich erwartet… Im Zimmer die Toilette war sehr klein und es gab keine Seifen. Es gab keine Zahnbürste und Zahnpasta und nur einen Bade Bademantel und Badesandalen für 2 Personen. Eine Extra Decke hätte ich im Zimmer erwartet. Wenn man fragt nützlich bekommt man vom Personal alles sehr schnell uns problemlos. Alles im allem war das Hotel gut und ich würde es weiter empfehlen.

The hotel is unfortunately getting on in years. Superficially ok but if you take a closer look you can see that it needs more in-depth cleaning and maintenance. The service is mixed. We experienced everything from noticeable cordiality to cool processing. When the hotel debited over €500 from our credit card without explanation before we arrived, there was no explanation or apology, just a brief “I'll refund it”. In response to the fact that we had to complain about our first room because hair was stuck to the wall and in the shower, we received very good service and dedicated staff. We would not book here again on our next visit to Brussels. Price and service are not right.

Wonderful service team, great hotel

Very friendly staff, clean & very good, delicious breakfast

The hotel is unfortunately getting on in years. Superficially ok but if you take a closer look you can see that it needs more in-depth cleaning and maintenance. The service is mixed. We experienced everything from noticeable cordiality to cool processing. When the hotel debited over €500 from our credit card without explanation before we arrived, there was no explanation or apology, just a brief “I'll refund it”. In response to the fact that we had to complain about our first room because hair was stuck to the wall and in the shower, we received very good service and dedicated staff. We would not book here again on our next visit to Brussels. Price and service are not right.

Wonderful service team, great hotel