Region Süden: Luxusurlaub

Hotel an sich und Restaurant sehr gut. Leider Nachlässigkeiten bei der Instandhaltung der Zimmer und Zimmerservice. Einfachste Dinge fehlen und werden erst nach vielfacher (!) Reklamation in Ordnung gebracht (z.B. solche Basics wie fehlendes Toilettenpapier)

Ich war besonders beeindruckt von der Freundlichkeit und der Noblesse des Hotelpersonals. Das Beste was ich bisher an Hospitality irgendwo gesehen habe.

Muito boa comida, piscinas limpas e bem legais, excelentes funcionários e o quarto bem espaçoso. Com certeza, vamos retornar!

Sanma wants to be a top notch hotel. It achieves that in some areas while others are lacking. Breakfast is a highlight esp. with a small a al carte menu at the table and champagner. Staff was mixed. Some really forthcoming and some clearly disinterested. For me the main issue though is a certain lack of maintenance although maybe that is being tackled at the moment with renovations going on in the hotel. For the price, i would have expected a more well rounded package.

Hotel an sich und Restaurant sehr gut. Leider Nachlässigkeiten bei der Instandhaltung der Zimmer und Zimmerservice. Einfachste Dinge fehlen und werden erst nach vielfacher (!) Reklamation in Ordnung gebracht (z.B. solche Basics wie fehlendes Toilettenpapier)

Ich war besonders beeindruckt von der Freundlichkeit und der Noblesse des Hotelpersonals. Das Beste was ich bisher an Hospitality irgendwo gesehen habe.

Sanma wants to be a top notch hotel. It achieves that in some areas while others are lacking. Breakfast is a highlight esp. with a small a al carte menu at the table and champagner. Staff was mixed. Some really forthcoming and some clearly disinterested. For me the main issue though is a certain lack of maintenance although maybe that is being tackled at the moment with renovations going on in the hotel. For the price, i would have expected a more well rounded package.