Nordalbanien: Luxusurlaub

We just spent two nights at the Marriott. The staff was overall very friendly, especially at the front desk and the M Lounge. We really enjoyed the M Lounge, which was very nice and with excellent service. The room itself was not very good at all. The air con did not work properly and the water from the shower comes out, the room itself was very cramped (it was a King M Club room) and even the space for the suitcase could not be used, because it only fits a small one. The breakfast at Terra was average and the service not really good, because there were just too few staff handling the drinks orders. One aspect the hotel really needs to take care of is the taxi transfer to the airport. When we checked in, we were told the hotel would be able to order a fixed rate cab with card payment. When we checked out we ordered a taxi through the front desk and were reassured by staff that it was a fixed rate at 1500 ALL and card payment. The Merr Taxi (that was the company - DO NOT use them) was not fixed, we were charged 2500 ALL via meter and the driver was really rude when we asked to pay by card - even though we had agreed everything in advance. It is really a matter of principal here and the hotel needs to work with a reliable taxi company. It was really a nuisance, since we had been reassured twice by the hotel and then to find out that nothing was as had been agreed. This was the one negative experience we had during our time in Albania. Otherwise we experienced kindness and hosp

Die Zufahrt zum Hotelparkplatz bzw zum Hoteleingang ist nicht eindeutig, ein Schild wäre gut.

Das Hotel ist absolut empfehlenswert. Freundlich und modern eingerichtet. Ein Lob an das Housekeeping. Personal sehr hilfsbereit. Alles gut vom Hotel aus zu Fuß erreichbar.

Wir waren als Familie da und waren sehr zufrieden. Es ist ein sehr schönes Hotel, das Personal ist sehr freundlich und das Frühstücksbuffet war ausgezeichnet. Wir kommen gerne wieder.

We just spent two nights at the Marriott. The staff was overall very friendly, especially at the front desk and the M Lounge. We really enjoyed the M Lounge, which was very nice and with excellent service. The room itself was not very good at all. The air con did not work properly and the water from the shower comes out, the room itself was very cramped (it was a King M Club room) and even the space for the suitcase could not be used, because it only fits a small one. The breakfast at Terra was average and the service not really good, because there were just too few staff handling the drinks orders. One aspect the hotel really needs to take care of is the taxi transfer to the airport. When we checked in, we were told the hotel would be able to order a fixed rate cab with card payment. When we checked out we ordered a taxi through the front desk and were reassured by staff that it was a fixed rate at 1500 ALL and card payment. The Merr Taxi (that was the company - DO NOT use them) was not fixed, we were charged 2500 ALL via meter and the driver was really rude when we asked to pay by card - even though we had agreed everything in advance. It is really a matter of principal here and the hotel needs to work with a reliable taxi company. It was really a nuisance, since we had been reassured twice by the hotel and then to find out that nothing was as had been agreed. This was the one negative experience we had during our time in Albania. Otherwise we experienced kindness and hosp

Die Zufahrt zum Hotelparkplatz bzw zum Hoteleingang ist nicht eindeutig, ein Schild wäre gut.

Perfekte Service und komfortable Aufenthalt bei Sarotel. Sauberkeit war überall zu spüren.Staff sehr freundlich.Zimmer frisch eingerichtet mit sehr gutem Bettqualität. Frühstück sehr lecker und sehr bunt. Wellnessberreich mit Sauna Hammam Pool, Massage und nette Personal.

Nur 10 Minuten zu Fuß vom Flughafen entfernt. Daher aber auch nachts etwas Fluglärm. Das Zimmer war sehr schön und groß und modern eingerichtet und alles super sauber. Von Frühstück hätte ich mir mehr Auswahl erwartet und dass die Speisen in den Warmhaltebehältern auch noch warm sind. Eier, Würstchen, etc. waren leider alle kalt.