Riviera Maya: Ferien in den Bergen

!Wir sind als Familie mit zwei Kindern (10 und 12 Jahre) angereist und hatten ein Zimmer mit Balkon und Meerblick in der 3. Etage. Die Kinder hatten Spaß im Kids Club und waren begeistert vom Essen. Es gab praktisch alles. Die Auswahl an Speisen war fantastisch. Typisch México, Pizza, Burger, Pasta, frische Salate und Smoothies….5 verschiedene Restaurants und 3 Bars zur Auswahl. Das Personal war sehr freundlich und hilfsbereit. Die ganze Belegschaft hat unheimlich viel für einen angenehmen Aufenthalt getan. Die Anlage ist groß und entsprechend sind viele Leute überall. Das hat aber nie gestört, auch wenn ich nicht bevorzugt AI-Cluburlauber bin. Die Poollandschaft hat den Kids gut gefallen. Der Strand ist sauber und der Ausblick umwerfend. Die angrenzenden Clubs haben wir nur in der Silvesternacht gehört, ansonsten war es eher ruhig. Das Hotel hat viele Annehmlichkeiten, u.a auch mehrere kleine Shops für Souvenirs, Geldautomaten im Haus und einen kleinen Supermarkt und eine Apotheke auf dem Gelände.

I would deduct 1 Star for the food, but the overall experience was great so I won't. The Room was perfect, the service outstanding. The Hotel in really good condition. The beach fantastic. We were worried at first, because most positive reviews came from americans, but this hotel can absolutely live up to european standards. The food is difficult. The decision from the hotel not to have a buffet is terrible. The Dinner Restaurants all served really not tasty food. The food experience from all dinner restaurants was bad, so we tried to use the afternoon kitchens which were great and the Room Service, which delivered fantastic food. The Tex Mex Buffet on Thursdays and the breakfast was really good as well. So as I said, usually this could make a bad experience, if you are not flexible, but the hotel was fantastic. The hotel wasn't fully booked oput, so we never had a problem getting a sunbed at the beach, but I can understand, that people are mad, that two thirds of all potential beach space is taken by cabanas that the hotel sells for $85 a day on top. This is a crazy rip off. Agin, we were not affected by this, so no star deduction. In high season this would probably something that we were furious about as well.

Klimaanlage war kaput und die verwaltung hat einfach dass Thema a ignoriert. Frühstucken war ein Stuhlen Spielt, Schnell dein Essen abholen nachdem in eine Schlange warten für einem Tisch ansonsten jemand anders nimmt dein Tisch , wenn du auf einen Omelett wartest , sicher du müss auf andere neue Tisch warten und neue Getränke bestellen. Künstoff glässer. Nicht ganz mexikanisch gerrichte, sicher eine „Fiesta americana :)“ nicht empfehlenswert.

Moderne Anlage , sehr gutes Essen und Personal top

Moderne Anlage , sehr gutes Essen und Personal top

I would deduct 1 Star for the food, but the overall experience was great so I won't. The Room was perfect, the service outstanding. The Hotel in really good condition. The beach fantastic. We were worried at first, because most positive reviews came from americans, but this hotel can absolutely live up to european standards. The food is difficult. The decision from the hotel not to have a buffet is terrible. The Dinner Restaurants all served really not tasty food. The food experience from all dinner restaurants was bad, so we tried to use the afternoon kitchens which were great and the Room Service, which delivered fantastic food. The Tex Mex Buffet on Thursdays and the breakfast was really good as well. So as I said, usually this could make a bad experience, if you are not flexible, but the hotel was fantastic. The hotel wasn't fully booked oput, so we never had a problem getting a sunbed at the beach, but I can understand, that people are mad, that two thirds of all potential beach space is taken by cabanas that the hotel sells for $85 a day on top. This is a crazy rip off. Agin, we were not affected by this, so no star deduction. In high season this would probably something that we were furious about as well.