Géorgie : Vacances tout compris

The room gave to me telephone out of order , also tv problems after 2 days stays they changed me with new rooms ..New room phone works property but TV have problems with internet ...

They will never reply to you on Hotels, don't book them, they also don't reply on their official "Contact Us" site, if you want someone who can answer your question, don't choose this!

Great location and sea view but the room needs two chairs and a table in the balcony.

The room gave to me telephone out of order , also tv problems after 2 days stays they changed me with new rooms ..New room phone works property but TV have problems with internet ...

So let's get the negative out the way to start. Check-in time is 2 pm. We arrived at 1:30 and our room wasn't ready which was obviously understandable. We left our car in their free parking, our luggage at the desk and went out for a bite to eat. When we came back at 2:10, our luggage was by the desk unattended and not in a back room and our room was still not ready. We had to wait until 2:30 for our room. Was there any form of apology ? Nope ! And to top it off, the floor of the room was still wet when we got there... Now the room itself was awesome. Fully renovated, large, comfy bed, great TV selection, fast and reliable Wi-Fi, a mini-fridge, a large closet and a balcony with view on the Black Sea (as all rooms do). The rest of the hotel also needs to be renovated however. For some reason, breakfast is served late (from our point of view) in a lot of hotels in Georgia : 9 am. This was an issue especially since we wanted an early start to our day. The buffet was so-so with too many (hungry ?) people trying to get their share at once. A note : juice does not equal water + syrup...

Très bonne localisation, hôtel très récent ( août 2018 il me semble ) et personnel aux petits soins.