Südtiroler Weinstraße: All-inclusive-Urlaub

Great

Tolle Lage, Hotel mit Stil, saubere Zimmer, freundliches und hilfsbereites Personal, tolle Außenanlagen mit Pool und Bar, gutes und reichhaltiges Frühstück

tolles zimmer, sehr nettes personal!

Alles prima, die Umgebung von Brera ist top, das Frühstück ist Solala, nächstes Mal buche ich ohne Frühstück.

Das Zimmer war sehr klein (anderes Zimmer bekommen als gebucht - kleiner - und auf Website abgebildet!) Gebucht war Zimmer mit 2Einzelbetten, bekommen aber Zimmer mit Doppelbett welches kleiner war. Das Hotel war mit Flugpersonal einer Chinesischen Airline fast ausgebucht. Vermutlich haben sie unser Zimmer an 2 Personen von der Fluggesellschaft gegeben. Frühstück war sehr überschaubar. Zimmer eher einfach eingerichtet - kein 4 Sterne Standard. Zu guter letzt: Hotel über Expedia.de gebucht für 145,20 € - Rechnung vom Hotel über 109,44 € bekommen! Vermutlich ist das der Preis für das kleinere Zimmer. Habe versucht über die Website von Expedia.de herauszufinden wie ich die Erstattung der Differenz bekomme, aber leider keine Möglichkeit gefunden. Der Chatbot konnte auch nicht weiterhelfen. 1. Das Hotel würde ich nicht mehr buchen. 2. Kontakt oder Reklamation bei Expedia.de gestaltet sich schwierig.

Frühstück leider nicht gut, die Qualität der Speisen passt nicht zur Kategorie des Hotels, das Rührei leider ungeniessbar (keine frischen Eier). Die Zimmer sind dunkel mit wenig natürlichem Licht.

We booked this hotel for one night and are honestly relieved it wasn’t any longer. The price was very high, so we expected at least a decent stay – but the reality was a complete disaster. The so-called “view from the room” was not of a charming courtyard or city streets, but of a tiny balcony facing directly into an active construction site. Everywhere you looked there were scaffolds, tarps, and construction workers right outside the window. The shutters were old, damaged, and barely functional. The balcony itself was dirty, extremely narrow, with rusty metal railings and empty, filthy planter boxes. From 6:30 in the morning, the room was basically unusable. Constant drilling, hammering, shouting – it felt like the workers were literally inside the room with us. Sleeping in was impossible, and the noise was overwhelming. Any idea of relaxation vanished immediately. For a hotel in this price range, this is absolutely unacceptable. There was no mention of ongoing construction at the time of booking, no warning upon check-in, no price reduction, and not even an apology. Instead, you pay luxury rates and get a construction site room that doesn’t even meet basic standards. Bottom line: Stay away from this hotel. The value for money is non-existent, and anyone booking here should be prepared for an extremely loud and unpleasant experience.

Great

Alles prima, die Umgebung von Brera ist top, das Frühstück ist Solala, nächstes Mal buche ich ohne Frühstück.

We booked this hotel for one night and are honestly relieved it wasn’t any longer. The price was very high, so we expected at least a decent stay – but the reality was a complete disaster. The so-called “view from the room” was not of a charming courtyard or city streets, but of a tiny balcony facing directly into an active construction site. Everywhere you looked there were scaffolds, tarps, and construction workers right outside the window. The shutters were old, damaged, and barely functional. The balcony itself was dirty, extremely narrow, with rusty metal railings and empty, filthy planter boxes. From 6:30 in the morning, the room was basically unusable. Constant drilling, hammering, shouting – it felt like the workers were literally inside the room with us. Sleeping in was impossible, and the noise was overwhelming. Any idea of relaxation vanished immediately. For a hotel in this price range, this is absolutely unacceptable. There was no mention of ongoing construction at the time of booking, no warning upon check-in, no price reduction, and not even an apology. Instead, you pay luxury rates and get a construction site room that doesn’t even meet basic standards. Bottom line: Stay away from this hotel. The value for money is non-existent, and anyone booking here should be prepared for an extremely loud and unpleasant experience.