Tschechien: Flitterwochen

Das Zimmer war sauber und wir waren auch mit dem Zimmer selbst sehr zufrieden! Wir haben eine sehr positive Erfahrung mit den Personal an der Rezeption gemacht, die Kommunikation und Unterstützung war sehr gut und sehr Aufmerksam. Die Umgebung bzw. der Standort des Hotels ist sehr praktisch, Fußläufig alles sehr gut erreichbar. In der Straße selbst sind Clubs, von denen bekommt man nichts mit (Kein Lärm oder sonstiges, an den Eingängen selbst stehen auch nur "Security"). Empfehlenswert :-)

Great location, but poor service and hidden fees Location & Parking: Perfectly situated by the subway with instant city access. Parking is tight but free, which is a plus. Hidden Fees: Note for Expedia guests: Spa and pool cost an extra €20 per person for 2 hours. This is only included if you book directly through the hotel website—a very frustrating policy. Dining (The Grill): The food was good, but service was poor. We had to ask for bread, and one of our two identical rump steaks arrived thin and overcooked. By the time the replacement came, everyone else had already finished eating. Ignored Complaints & Noise: We sent an email on our second day reporting hair from the previous guest in the bathroom and the issues at "The Grill." There was absolutely no response from the hotel regarding this e-mail. Our last night was ruined by a party in the Executive Lounge directly below our room with loud music until 1:15 AM. The hotel’s management showed no ambition to help; we were only offered a shallow apology and the "option" to move rooms at 10 PM or receive earplugs. For a hotel in this category, we expected professional complaint management rather than being ignored or offered inadequate solutions. Verdict: Great location, but disappointing service and unfair pricing for third-party bookings.

Ich habe noch nie so schlecht geschlafen. Das Hotel an sich ist schön, das Personal ist sehr nett. Die Zimmer sind sehr veraltet, die Betten sind schrecklich, die Türen dünn - man hört alles auf dem Flur. Trotz der zentralen und super Lage würde ich leider nicht wieder kommen.

Alles war fabelhaft. Nahe der Altstadt (ca. 8 min zu Fuß erreichbar. Zimmer konnten wir früher beziehen und es stand ein Dog welcome goodie bereit. Frühstück hat es alles gegeben was man braucht. Parkhaus ca. 5 min zu Fuß. (Sicher und bewachte Garage) Klima im Zimmer und alles sauber.

Einfach alles Perfekt!

Einfach alles Perfekt!

Great location, but poor service and hidden fees Location & Parking: Perfectly situated by the subway with instant city access. Parking is tight but free, which is a plus. Hidden Fees: Note for Expedia guests: Spa and pool cost an extra €20 per person for 2 hours. This is only included if you book directly through the hotel website—a very frustrating policy. Dining (The Grill): The food was good, but service was poor. We had to ask for bread, and one of our two identical rump steaks arrived thin and overcooked. By the time the replacement came, everyone else had already finished eating. Ignored Complaints & Noise: We sent an email on our second day reporting hair from the previous guest in the bathroom and the issues at "The Grill." There was absolutely no response from the hotel regarding this e-mail. Our last night was ruined by a party in the Executive Lounge directly below our room with loud music until 1:15 AM. The hotel’s management showed no ambition to help; we were only offered a shallow apology and the "option" to move rooms at 10 PM or receive earplugs. For a hotel in this category, we expected professional complaint management rather than being ignored or offered inadequate solutions. Verdict: Great location, but disappointing service and unfair pricing for third-party bookings.

Nice room… friendly people… Best food

Ich habe noch nie so schlecht geschlafen. Das Hotel an sich ist schön, das Personal ist sehr nett. Die Zimmer sind sehr veraltet, die Betten sind schrecklich, die Türen dünn - man hört alles auf dem Flur. Trotz der zentralen und super Lage würde ich leider nicht wieder kommen.

Great location, but poor service and hidden fees Location & Parking: Perfectly situated by the subway with instant city access. Parking is tight but free, which is a plus. Hidden Fees: Note for Expedia guests: Spa and pool cost an extra €20 per person for 2 hours. This is only included if you book directly through the hotel website—a very frustrating policy. Dining (The Grill): The food was good, but service was poor. We had to ask for bread, and one of our two identical rump steaks arrived thin and overcooked. By the time the replacement came, everyone else had already finished eating. Ignored Complaints & Noise: We sent an email on our second day reporting hair from the previous guest in the bathroom and the issues at "The Grill." There was absolutely no response from the hotel regarding this e-mail. Our last night was ruined by a party in the Executive Lounge directly below our room with loud music until 1:15 AM. The hotel’s management showed no ambition to help; we were only offered a shallow apology and the "option" to move rooms at 10 PM or receive earplugs. For a hotel in this category, we expected professional complaint management rather than being ignored or offered inadequate solutions. Verdict: Great location, but disappointing service and unfair pricing for third-party bookings.

Alles war fabelhaft. Nahe der Altstadt (ca. 8 min zu Fuß erreichbar. Zimmer konnten wir früher beziehen und es stand ein Dog welcome goodie bereit. Frühstück hat es alles gegeben was man braucht. Parkhaus ca. 5 min zu Fuß. (Sicher und bewachte Garage) Klima im Zimmer und alles sauber.

Ich habe noch nie so schlecht geschlafen. Das Hotel an sich ist schön, das Personal ist sehr nett. Die Zimmer sind sehr veraltet, die Betten sind schrecklich, die Türen dünn - man hört alles auf dem Flur. Trotz der zentralen und super Lage würde ich leider nicht wieder kommen.

Great location, but poor service and hidden fees Location & Parking: Perfectly situated by the subway with instant city access. Parking is tight but free, which is a plus. Hidden Fees: Note for Expedia guests: Spa and pool cost an extra €20 per person for 2 hours. This is only included if you book directly through the hotel website—a very frustrating policy. Dining (The Grill): The food was good, but service was poor. We had to ask for bread, and one of our two identical rump steaks arrived thin and overcooked. By the time the replacement came, everyone else had already finished eating. Ignored Complaints & Noise: We sent an email on our second day reporting hair from the previous guest in the bathroom and the issues at "The Grill." There was absolutely no response from the hotel regarding this e-mail. Our last night was ruined by a party in the Executive Lounge directly below our room with loud music until 1:15 AM. The hotel’s management showed no ambition to help; we were only offered a shallow apology and the "option" to move rooms at 10 PM or receive earplugs. For a hotel in this category, we expected professional complaint management rather than being ignored or offered inadequate solutions. Verdict: Great location, but disappointing service and unfair pricing for third-party bookings.

Alles war fabelhaft. Nahe der Altstadt (ca. 8 min zu Fuß erreichbar. Zimmer konnten wir früher beziehen und es stand ein Dog welcome goodie bereit. Frühstück hat es alles gegeben was man braucht. Parkhaus ca. 5 min zu Fuß. (Sicher und bewachte Garage) Klima im Zimmer und alles sauber.