Kreis Mat: Luxusurlaub

Perfekte Service und komfortable Aufenthalt bei Sarotel. Sauberkeit war überall zu spüren.Staff sehr freundlich.Zimmer frisch eingerichtet mit sehr gutem Bettqualität. Frühstück sehr lecker und sehr bunt. Wellnessberreich mit Sauna Hammam Pool, Massage und nette Personal.

Ein Hotel, welches uneingeschränkt zu empfehlen ist. Sauberkeit, Mitarbeiter, Speisen sowie der gesamte Service absolut top! Wer ein gutes Hotel in Tirana sucht, wird es hier finden.

The Hotel is located on the four upper floors of a building with 11 floors - so wonderful views. Very cosy, tasteful modern und open interior design. Staff extremely polite. I also liked the neighborhood very much, 10-minutes-walk to the big square, nice restaurants (i.e. Aqua Fish) nearby.

Ein sehr schönes Hotel !

Exceptionally friendly staff, great breakfast. The rooms are spacious, modern and well maintained. The location is a bit inconvenient though and there’s a few amenities missing (no bathrobes, no cups in the bathroom and no spoons for the instant coffee). Also the breakfast staff in an upscale hotel should not ask for a rating on a travel website while I’m eating.

We just spent two nights at the Marriott. The staff was overall very friendly, especially at the front desk and the M Lounge. We really enjoyed the M Lounge, which was very nice and with excellent service. The room itself was not very good at all. The air con did not work properly and the water from the shower comes out, the room itself was very cramped (it was a King M Club room) and even the space for the suitcase could not be used, because it only fits a small one. The breakfast at Terra was average and the service not really good, because there were just too few staff handling the drinks orders. One aspect the hotel really needs to take care of is the taxi transfer to the airport. When we checked in, we were told the hotel would be able to order a fixed rate cab with card payment. When we checked out we ordered a taxi through the front desk and were reassured by staff that it was a fixed rate at 1500 ALL and card payment. The Merr Taxi (that was the company - DO NOT use them) was not fixed, we were charged 2500 ALL via meter and the driver was really rude when we asked to pay by card - even though we had agreed everything in advance. It is really a matter of principal here and the hotel needs to work with a reliable taxi company. It was really a nuisance, since we had been reassured twice by the hotel and then to find out that nothing was as had been agreed. This was the one negative experience we had during our time in Albania. Otherwise we experienced kindness and hosp

Personal sehr unterstützend, super Service. Wunderschöne Zimmer mit traumhafter Aussicht.

The Hotel is located on the four upper floors of a building with 11 floors - so wonderful views. Very cosy, tasteful modern und open interior design. Staff extremely polite. I also liked the neighborhood very much, 10-minutes-walk to the big square, nice restaurants (i.e. Aqua Fish) nearby.

Perfekte Service und komfortable Aufenthalt bei Sarotel. Sauberkeit war überall zu spüren.Staff sehr freundlich.Zimmer frisch eingerichtet mit sehr gutem Bettqualität. Frühstück sehr lecker und sehr bunt. Wellnessberreich mit Sauna Hammam Pool, Massage und nette Personal.

Ein Hotel, welches uneingeschränkt zu empfehlen ist. Sauberkeit, Mitarbeiter, Speisen sowie der gesamte Service absolut top! Wer ein gutes Hotel in Tirana sucht, wird es hier finden.