Halbinsel Hel: All-inclusive-Urlaub

The stay was generally pleasant, with good service and hospitality. However, the coffee machine was not functioning during our entire two-day stay, and unfortunately, it was not repaired during this time. There was also no backup machine available, which added unnecessary inconvenience to our stay. On the contrary, when we ordered soft drinks as an alternative, we were charged for them. While I understand that additional drinks may be chargeable, it was disappointing that there was no complimentary or practical alternative provided. I hope the hotel takes this feedback positively and ensures that essential facilities are properly maintained, with a backup solution available when repairs cannot be completed promptly.

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Großartig

Sehr angenehmes modernes Hotel in guter Lage, tolles Frühstück, schön eingerichtetes Zimmer, gute Betten mit großer Kissenauswahl, direkt am Strand Übergang

Alles perfekt, außer dass für Gäste eines 5 Sterne Hotels, am eigenen Strand, Gebühren anfallen. Dieses ist international gesehen unüblich, da unter anderem das Hotel am Verleih der Liegen an "Fremde" auch Geld verdient und somit für Umsatz gesorgt wird.

Sehr angenehmes modernes Hotel in guter Lage, tolles Frühstück, schön eingerichtetes Zimmer, gute Betten mit großer Kissenauswahl, direkt am Strand Übergang

The stay was generally pleasant, with good service and hospitality. However, the coffee machine was not functioning during our entire two-day stay, and unfortunately, it was not repaired during this time. There was also no backup machine available, which added unnecessary inconvenience to our stay. On the contrary, when we ordered soft drinks as an alternative, we were charged for them. While I understand that additional drinks may be chargeable, it was disappointing that there was no complimentary or practical alternative provided. I hope the hotel takes this feedback positively and ensures that essential facilities are properly maintained, with a backup solution available when repairs cannot be completed promptly.

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