Halbinsel Yucatán: Ferien in den Bergen

The staff was incredibly friendly, first impressions were extremely good, but it went downhill from there. Although the resort cannot change the poor weather, they can ensure that there's enough to do during it- especially as this is an all-inclusive. As all the activities were outdoors, days of rain meant that all guests sat inside and had to keep themselves occupied- hardly what I would expect from this level of resort. They also tied the doors shut/locked them due to the wind, with the exception of the front door and one single side entrance. I would not want to be stuck during a fire. The food in the speciality restaurants was overall very good, although the main-course portions were way too small and especially the Mexican-Japanese fashion restaurant needs to have tables added, or at least several smaller tables as there was always a long waiting list. My room was leaking water due to the rain and it took 45 minutes to have someone respond with towels, even as my room was flooding and my things getting wet. There were constantly furniture and beds being moved throughout the corridors and construction going on. Even with all of the above problems, I suspect many were due to teething as the resort is newly reopened. I would be interested to see how the resort performs in 6-12 months, although I don't know that I would jump to stay here again without knowing that some of these major issues had been fixed.

Insgesamt ein schönes Hotel mit guter Lage. Leider ist das Essen auch wenn die Auswahl groß war leider nicht so gut.

Eine sehr große, in drei Teilbereiche aufgeteilte Anlage. Viele Restaurants, am Abend aber nur mit Reservierung möglich. Größtenteils sehr hohe Qualität, dabei aber manchmal doch sehr kleine Portionen. Aktuell kein wirklicher Strandbereich! Leider wurde dieser mehrmals durch Hurrikans zerstört. Ebenfalls dadurch wurden auch riesige Betonblöcke (die weiter draußen als Wellenbrecher eingesetzt wurden) bis in den Strandbereich angespüllt. Dieser Anblick trübt doch etwas das Stranderlebnis. Sehr, sehr freundliches Personal. Zimmer durchaus qualitativ, tlw. nicht mehr ganz modern. Insgesamt durchaus eine Empfehlung wert.