Hispaniola : Voyage pas cher

accueil et service au top ils sont tres serviables. le decor est idyllique et tres calme comparé au "palace". on ne s'est pas ennuyé avec toutes les activités disponible (spa, bowling, club,...). à noter : il y a facilement 5min de marche d'un bout a l'autre de l'hotel mais avec le "train" ca allait tres vite. petit bemol pour le restaurant "sea food" en general la nourriture est tres correct meme s'il y a majoritairement des buffets a volonte.

Le personnel sont manifiques. La variété de buffet est excellente. Les activités aussi j’ai aimé… certains je reviendrai bientôt

Overall, the hotel was nice and the food was delicious. However, I encountered several issues with housekeeping that significantly affected my stay. The housekeeping service was inconsistent and showed a clear lack of attention to detail. As shown in the photos I’ve attached, the sheets had stains and marks on multiple occasions. One day, the housekeeper took away the used towels but didn’t replace them with fresh ones. I had to call the front desk twice before new towels were finally delivered. Another day, the shower gel bottle was completely empty – which I only realized while already in the shower. Additionally, the toilet paper was never properly replenished. There was only one roll, and it was already half used. The bathroom floor was also not cleaned properly. I ended up filling out a complaint form, but unfortunately, it seemed more like a formality – no real action was taken. It was only after I spoke in person with the housekeeping manager that things improved. By then, it was already my last day, and sadly, the experience had already negatively impacted my trip. As for breakfast, I eventually gave up on trying to get coffee from the buffet. The servers would often forget to bring it entirely. To avoid the hassle, I started getting my coffee from the Sports Bar instead, where a kind and efficient lady always provided excellent service. I truly believe that hotel management doesn't intend for guests to have a bad experience. I think I was just unlucky with the pa

Excellent voyage, équipe et hôtel parfaits puis entretien des locaux irréprochables. Nous avons passé 1 semaine de qualité. Nous sommes très content de notre voyage. Nous recommandons et reviendrons volontiers. Une pensée à toute l’équipe qui est toujours parfaite et aux petits soins. Nous n’avons aucun point négatif pour ce séjour. Merci à Bahia principe grand !

Première fois dans un resort tout inclus donc je dirais que mon expérience au globale était très satisfaisante. L'hôtel, la chambre, les installations sont très bien entretenu. Le personnel et la nourriture est très correct mais pas toujours égale selon les endroits où on l'on mange sur place.Les animations sont très conviviales. Petit point d'amélioration c'est la réception qui semble débordé par rapport au nombre de clients, beaucoup trop d'attentes à chaque fois, il manque du personnel ou un système de comptoir automatisé (si vous proposez le check-in en ligne pourquoi ne pas remettre les clés via une borne automatique ?) Cela reste en tout cas un bon rapport qualité prix pour les prestations incluses.

Overall, the hotel was nice and the food was delicious. However, I encountered several issues with housekeeping that significantly affected my stay. The housekeeping service was inconsistent and showed a clear lack of attention to detail. As shown in the photos I’ve attached, the sheets had stains and marks on multiple occasions. One day, the housekeeper took away the used towels but didn’t replace them with fresh ones. I had to call the front desk twice before new towels were finally delivered. Another day, the shower gel bottle was completely empty – which I only realized while already in the shower. Additionally, the toilet paper was never properly replenished. There was only one roll, and it was already half used. The bathroom floor was also not cleaned properly. I ended up filling out a complaint form, but unfortunately, it seemed more like a formality – no real action was taken. It was only after I spoke in person with the housekeeping manager that things improved. By then, it was already my last day, and sadly, the experience had already negatively impacted my trip. As for breakfast, I eventually gave up on trying to get coffee from the buffet. The servers would often forget to bring it entirely. To avoid the hassle, I started getting my coffee from the Sports Bar instead, where a kind and efficient lady always provided excellent service. I truly believe that hotel management doesn't intend for guests to have a bad experience. I think I was just unlucky with the pa

accueil et service au top ils sont tres serviables. le decor est idyllique et tres calme comparé au "palace". on ne s'est pas ennuyé avec toutes les activités disponible (spa, bowling, club,...). à noter : il y a facilement 5min de marche d'un bout a l'autre de l'hotel mais avec le "train" ca allait tres vite. petit bemol pour le restaurant "sea food" en general la nourriture est tres correct meme s'il y a majoritairement des buffets a volonte.