Ko‘olauloa Distrikt: Skiurlaub

Never again!I cannot recommend this hotel. When we arrived late in the evening, we were told that the room I had booked was no longer available. Instead, they offered us an extremely dark, basement-like room with a tiny window and no balcony — completely different from what I had booked. When I complained, the receptionist, I believe her name was Carolina or Carol, was very unfriendly and told us the only other available room required a $120 upgrade. Since it was late and we needed somewhere to stay, we reluctantly agreed. After checking out, we were suddenly told it was actually $120 per night plus tax, totaling around $380. This had never been clearly communicated. We never wanted an upgrade — we simply wanted the room we had booked. The hotel blamed the third-party booking provider, even though Expedia was still showing available rooms. In the end, I still had to pay half of the extra charge. The whole experience felt extremely unfair and left me feeling that tourists were being taken advantage of. From the unfriendly reception to charging us extra for a room change we never requested, this was unacceptable. I would not recommend this hotel. There are much better options.

Das Hotel war völlig überfüllt, das Personal wenig hilfsbereit und alles kostet viel Geld. Einzig, die Aussicht aus dem Hotelzimmer war sensationell und man konnte Schildkröten in der Bucht sehen.

Zum 3. Mal hier – traumhafter Ausblick aus dem Ocean-Front-Zimmer und sehr zentrale Lage. Das gesamte Personal ist überaus freundlich. Aktuell viele Renovierungsarbeiten in der Lobby und Zimmern ab dem 11. Stock, leider ohne Vorabinformation. In unserem Zimmer 3. Stock waren die Fenster leider nicht dicht. Es wurde vom Hotel schnell nach gebessert. Das wegräumen der Stühle und Tische vom darunter liegenden Lokal nachts war leider nicht zu überhören. Der Ausblick entschädigt aber vieles :).

Hübsches Stadthotel an toller Lage mit allem was man braucht in gutem Zustand.

Very good fitting apartment. Overall a bit expensive

Zauberhaftes Hotel mitten im Herzen von Honolulu. Sehr freundliches Personal. Tolle Annehmlichkeiten. Wir haben uns sehr wohlgefühlt. Der Pool war klasse. Tolles Rahmenprogramm mit DJs oder Livemusik am Pool. Wir kommen definitiv wieder

Nicht 5 sterne würdig