Hôtels 5 étoiles à Brickell, Miami

« C’est la troisième fois que ma famille et moi séjournons au East. Plusieurs points nous ont un peu déçus cette année: le bruit des travaux à proximité de la piscine, les matelas des transats méritent d’être changés, des cheveux sur le sol de notre chambre à notre arrivée, pas de draps ni de serviettes pour notre fils qui dormait sur le canapé et enfin le fait qu’il faille appeler plusieurs fois et même se déplacer au lobby pour qu’on nous apporte ce qui manquait. Malgré ces quelques...

« The condo was ok but it may need a deep cleaning. It has finger print everywhere on cabinet, walls and tv. However, it was great in general. Good communication and service with the owner. »

« TRÈS bel hôtel, bien situé dans downtown. Cet hôtel est, pour le moment, assez peu connu car il s'intègre au cœur du JW Marrriott Marquis, les taxis ne le connaissent pas. Il est important de leur donner l'adresse exacte... pensez à la noter ! »

« Great stay! Everything went smoothly from start to finish. The property was exactly as described, very well located in Brickell and close to everything. The property management team was incredibly responsive, helpful, and professional throughout. Would happily stay here again! ⭐️⭐️⭐️⭐️⭐️ »

« Very clean organized and quiet »

« Was a great staying »

« Property listed as a 5-star but it barely qualifies as a 4-star. Property is nice but outdated. Cleaning services are poor. »

« We stayed at The Elser for our anniversary, and overall if was a wonderful experience. The property was very nice and clean, and well maintained. One of the highlights was the beautiful view from our room-we were even able to watch the cruise ships depart from the Port of Miami. The location is excellent, Bayside Marketplace is directly across the street, offering plenty of restaurants, shops, and entertainment options. The hotel is also within walking distance of CVS, the train station, and...

« This was one of the worst hotel experiences I’ve ever had. The main issue was staff and coordination, which was completely unacceptable. After finally being allowed into the room, later that same night staff knocked on my door and told me I still needed to complete check-in, as if they had no idea I was already inside the room. This happened late at night, on my wedding night, which made the situation even more frustrating and inappropriate. When I went downstairs to clarify what was going on,...

« We were unable to stay at this property and the person at the door would not us in. The person I spoke to by phone insisted someone(unidentified) sent me an email saying there was no vacancy. There was no email and I prepaid for two nights. We had to find another place at 1:30 am. Glad we had rented a car. »