5 Sterne Hotels Palermo Hollywood

„Service war sicher nicht einem 5 Sterne Hotel angepasst. Lange Wartezeiten “

„Geräumiges Zimmer, Blick auf die Stadt. Guter Service. TV war kaputt. “

„wie üblich beim Accor alles bestens“

„Not toilet brush, very dirty/dusty A/C, poor condition of shower/bath tub. Good Location. “

„Everything was great, I stayed in the penthouse that’s on the 5th floor, great shower pressure, great AC for the entire unit, the 3 person elevator only goes to the fourth floor had to take the stairs one more flight up, but it was worth it, the view is great, and a huge private terrace, the staff were really nice and gave great suggestions for things to do in the area. “

„Fantastico “

„Pool out of service, rooms were partially dirty, one of the two elevators not working resulting in long waiting times. Loud noise due to construction in the room. Hence, I left early, approved and refund confirmed by reception staff, however ultimately no refund happended until now. Needed to escalate issue to group quality management, got formal apology, but no refund until now.“

„Das Hotel hat eine gute Lage! Es ist alles sehr sauber und das Personal sehr gut und freundlich. Das Hotel ist nicht zu empfehlen für Geschäftsreisende, da das Internet eine komplette Katastrophe ist, so schlecht, dass wir zeitiger abreisen mussten, weil Seiten nicht geladen wurden, geschweige denn Kommunikationsplattformen wie Zoom, Teams usw.! Ansonsten, ein kleines nettes Hote, mit hervorragender Pasta im Restaurant.“