Hôtel près de Aira Force, Penrith, Penrith

« スタッフはとても良かったです。 1号室の狭い部屋を予約したのは自分達の責任ですが、あまりにも狭すぎました。また、塩素？のような香りが強すぎて、ずっと窓を開けていましたが、香りに敏感な者にとっては、苦痛でした。シャワー、洗面台の排水が悪く水が流れにくく溢れそうになるまで、水が上がってきました。また、上の階の騒音が酷く、歩く音、トイレの音、シャワーの音が全てすごく響きました。洗面所のドアも壊れて閉まらなくなり、一晩開けっぱなしでした。流石に耐えかねて翌朝相談したら部屋を変更してくださいました。ご対応ありがとうございました。 朝食は美味しく、スタッフのお2人の対応は、とても良かったです。 »

« Wonderfully authentic Lakeland Inn.Our stay was peaceful with so many opportunities for walks straight from the door.Limited options available for dinner, would have appreciated more choices.cooked breakfast was very good but some yoghurt, fruit would have been welcome.Selection of beers at the bar was very good.The staff work extremely hard but we thought an extra member of staff would have helped to reduce waiting times at dinner and breakfast »

« The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...

« Really lovely rooms. Staff were helpful and friendly »

« Accès très difficile en moto, car non signalé . Risque de chute . Merci »

« Everywhere in the facility was incredibly clean »

« The room was spotless the food good & staff very helpful »

« I liked the hotel and the staff were lovely. The food in the restaurant was particularly good. The reason I gave a poor review rating overall was because the fire alarm went off at 12:50 am and then rang intermittently for 45 minutes because apparently the Staff could not override a fault on the control panel or something like that. I had stopped at the hotel because I was very tired after lots of travelling and needed a sleep before going onto Edinburgh so this was very disappointing as I only...

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« Stunning location and view. Loved the quiet it's why we chose it. Loved the decor and Art Deco feel. Comment not a criticism. We struggled with the stairs. Could use a cobweb brush. We are happy to and will return. A memorable holiday. Thank you »

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« Excellent dejeuner.Grande courtoisie du personnel. »

« Due to circumstances beyond our control we were forced to cancel our reservation at the hotel, which we did by telephone four days before our expected arrival. When the hotel refused to refund our prepayment, we asked for a raincheck, which they didn't even answer. »

« Une belle adresse Halte très confortable , chambre agréable et literie parfaite. Le personnel est prévenant et les repas de qualité ; les prix de la restauration sont en proportion »