Hôtel près de Stade American Legion Memorial Stadium, Charlotte, Charlotte

« Fantastique Hotel en terms d'infrastructures, le pire des services. Pas de ménages trois nuits d'affilé et un réceptionniste qui visiblement s'en moquait. »

« Clean, very good location. »

« Parking is terrible and the fact that no type of parking is included with the stay is ridiculous. »

« Chambre très propre, personnel sympathique Seul point négatif, le bruit de la ventilation dans la chambre »

« Staff was Great »

« Tres bien placé (attention a coté du stade et train). Service tres professionnel. Literie trop molle a mon gout. »

« It is true that the hotel is well located, in the city center near the basketball stadium. The staff is friendly and welcoming. But the quality/price ratio is purely scandalous. $300 for a standard room and a breakfast worthy of a disaster camp disgusted me. This is the biggest scam I have ever been a victim of. In any country, for this price, you will have 10 times better »

« My suite was delayed by 1.5 hours and not ready. Property emailed me prior to ask if I needed anything. I asked for a comforter... didn't get, and took 3 calls TO GET one 2 hours later. Room furnishing were bland, sparse, dated, and the worst was, the AC did not work in the suite, and we BOUGHT A FAN FROM DOOR DASH so we could sleep. And this is a Suite at The Ritz Carlton???? Awful. »

« The front desk staff, room layout, exercise room, and general cleanliness were very good. The food service was terrible. I experienced them being "out of" four things that I wanted to order over two days. The pantry was ill-stocked for snacks and beverages. I did report this to the assistant manager at check out time and he was to talk to the food & beverage manager. »

« Hôtel en cours de rénovation, il pourrait le préciser lors de la réservation. »

« Will stay there again absolutely love this place! »