Hôtel près de Jardins japonais Anderson, Rockford, Rockford

« Hôtel à rénover dans zone commerciale en déclin. Proche de la rivière mais aucun accès. Aucune terrasse. Impossible d'ouvrir les fenêtres dans les chambres pour aérer. Chambres humides. Piscine petite, trouble et peu accueillante. Petit déjeuner très mauvais. A éviter »

« Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!! »

« Everything was was amazing! »

« Poor breakfast options. We had to go elsewhere and pay for a better breakfast. I would not have minded paying more for a good breakfast at the hotel. One day they forgot to clean our room, they say because we had a no disturb sign at the door, bit this was not true. »

« Do not stay here! If you stay more than one night- the room keys only work for 24 hours at a time, so you will have to go to the desk and ask for your key to work again after 24 hours. They don’t tell you this, you figure out after getting to your room late at night on the 2nd night. The business center is just a computer with internet, no printer (I really needed to print something for my trip). The breakfast is just a waffle maker, toaster with bread, cereal, milk, butter, and that’s it. You...

« The breakfast was not up to par with price of the room. The room was not cleaned every day. For the asking price per night the room should be cleaned everyday. Very disappointing! »

« It was late evening when I arrived, and I was exhausted, so it was my own fault that I did not check the room thoroughly before I brought all of my belongings in (which should not be necessary, but it is these days). But I discovered a partially used soap and opened shampoos in the bathroom, and there was were numerous hairs on my pillowcase. The room had NOT been thoroughly cleaned! To her credit, the hotel clerk did offer me another room, but because it was so late and I was so tired and had...

« They are in process of renovation but that didn't affect our stay. Comfy clean breakfast was very good. Lots of options. It is more than a 2 min walk to the Hard Rock. .6 miles. Actually more like 15 but very doable. All in all a great place. »

« Bon choix chambre spacieuse et accueillante »

« Great location, super clean, all working amenities, great breakfast; and it all started with Brittany at the front desk! »

« La reception »

« Bien situé . Restaurant varié pas très loin »

« This hotel charges for parking and we got an additional charge for a "restaurant room charge" that was not indicated on the booking information. So the cost of the room listed on Expedia ended up being less than what we paid. I was not happy about the additional charges. »

« Our room was huge and the beds were very comfortable! »

« Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice »

« Nice property. »

« Everything »

« Tres belle chambre avec cuisine équipée Petit déj buffet et piscine »