Hotel Balikpapan

« très bon endroit, magnifique piscine, très agréable séjour »

« Un petit-déjeuner différent à chaque jour et de la variété. Bon emplacement. Le personbel parle un peu l'anglais et les chambres sont propres. Toutefois, le gymnase et la salle de déshabillage sont sales et rien ne fonctionne! Vraiment sale en plus et pas de savon dans les contenants ou il y a les douches. La serviette qu'on m'a donne était très tachée. Il n'y avait pas de clé pour ouvrir les casiers et aucun personnel. »

« Accueil parfait et confort de la chambre sensationnel »

« Thank you for your great service and hospitality. »

« it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart. »

« the hotel is close to business center in town and the airport as well. »

« The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need...

« The staff was excellent. The facility needs a lot of work. This is directly attributable to the ownership. Previous guests are not held accountable for damages they cause. Plumbing needs a complete overhaul…most importantly. Wifi is absolutely terrible. The rest is okay and can wait for the others to get fixed for now. An upgrade on the rooms looks way past due. Again, the staff is excellent and does the best it can with what it has to work with. »

« très bon endroit il est à recommander ,nous y avons passé un bon moment ,le personnel est à l'écoute ,merci pour tout »

« Staff friendly, hotel showing its age in places. Breakfast has a good choice, but common failure is that the "hot" food is at best lukewarm. »

« grande chambre ... propre. personnel sympathique et efficace. environnement vivant et agréable (je parle du quartier...) je recommande sans retenu ... nous n'avons pas gouté a leur cuisine ... françois »

« Strategic hotel, need improvement for cleaning »