Hotel Baños de Agua Santa

« Chambre propre, déjeuner excellent, personnel efficace. L’hotel est super bien situé (en face des bains termals). Cependant, il y a des salons sur les etages et les chambres ne sont pas bien insonorisées (pas du tout en faite) donc si certaines personnes s’y installent, bonne chance pour trouver sommeil. »

« Stayed in the family room on 2nd floor for a night. Room had a great view of the falls plus hotel is walking distance to downtown restaurants and the spa. Hearty breakfast in the morning. Karl was the perfect host. Highly recommended. »

« Everything was perfect ! Maria »

« Hotel Luna Volcán is more than a place to stay—it’s an experience that stays with you. Waking up to the majestic view, surrounded by nature and complete tranquility, felt truly magical. Every corner of the hotel is filled with warmth, beauty, and intention. The staff made us feel genuinely cared for, not just as guests but as family. The rooms were cozy and inviting, the food was delicious, and the peaceful energy of the property allowed us to truly disconnect and recharge. Leaving was hard, and...

« Séjour pour 2 jours à l’origine puis 2 nuits de plus de réservées! Le personnel est super! Ils connaissent bien la ville et sont pleins d’imagination et de bon conseil pour animer les journées/soirées! »

« Paul the manager was just excellent he made checkin So easy breakfast amazing and the bar made the best gin and tonic on my whole trip I truly enjoyed my stay 5 star service »

« Magnifique hotel,si vous en avez l'occasion choississez de loger dans une suite ,située dans un bungalow dans le jardin.Charme et calme garantis.Restaurant de très bon niveau,petit dej buffet +++++. »

« We had an excellent stay at this hotel and I highly recommend it! Beyond the comfort of the place, we experienced something truly special on a human level. The hotel manager is an incredible person — always attentive, available, kind, and welcoming. He took care of everything to make our stay perfect, organizing all our excursions so we didn’t have to worry about a thing. The hotel’s location is ideal: right across from a river, with stunning views of the mountains and lush greenery. Breakfast...

« This is a little gem right in the heart of Baños. Very quaint, very reasonable price, excellent friendly staff »

« Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend. »

« Very comfortable and my room was clean, shower hot, central location was great and staff lovely »

« Personal muy amable, linda ubicación cerca de los principales parques »

« Muy bien ubicado. Personal muy amable. »

« Hotel es so nice and cute, very central location. Rooms are very clean, rooftop breakfast is so nice. Personal is so attentive :) »

« Impecable ch très confortable spacieuse »

« Lugar comfortable para compartir en familia »

« Tive uma estadia maravilhosa. Local tranquilo, fui muito bem tratado. O rapaz do café da manhã muito gentil. Voltaria a me hospedar. »

« Hotel très agréable dans le quartier historique de Cuenca. Personnel agréable et rendant service. »

« Very convenient location, just 2 blocks from the bus terminal and the main square. Walking distance to everything in Baños.The room was nice and well equipped. They have a very large terrace on the roof. The owner is also a tour guife so he can arrange rafting and other tours, they also have bicycles to rend. The family who takes care of this hotel is super nice. I got bitten by a dog in Baños and they took me to the nearby hospital and waited for me to be treated. A very big thanks! »