This hotel has a lot if potential and a number of pluses- great grounds, nice buildings, a fishing pond, a good-sized pool, spacious well-appointed rooms and free shuttle to ferry and Nagoya Hill Shopping Mall.
However. It misses the mark on several things: several incomplete services - the pool has a sunken bar but its not finished, so if you want a drink, its a long walk. The pool changing room had neither benches, nor hooks, so getting chsnged is a bit tricky, three out of four cubicles had no toilet paper, a balcony room has no balcony furniture, so why pay extra for the balcony but worst of all is the food - the cafe is your lunch and evening restaurant, but it takes an age for even a coffee to appesr and meals are poor both in quality and presrntation. I guess it all comes out of a packet or freezer - you really need to fix this....it was my birthday and the steak and chips (not golden potatoes) were not great (chip portion wasnt even generous). You seriosly need to sort this out. The menu was truly disappointing.
I wish you all the best - its a lovely spot, but you really need to up your game